Job Description

About Milk Jar

At Milk Jar, we take pride in crafting high-quality products and delivering exceptional service to our customers. As we grow, we're excited to welcome a dedicated Operations Associate to our team. This role offers room for growth, and we are committed to helping you excel and develop within our company.

Position Overview:

As an Operations Associate, you will play a crucial role in ensuring the smooth functioning of our daily operations. This dynamic position involves a mix of manufacturing, shipping, customer service, retail, and event support. The role requires a balance of independent work and team collaboration, offering a mix of fast-paced and serene work environments. It is ideal for someone who thrives in a versatile and team-oriented setting and is looking for long-term opportunities.

Key Responsibilities:

1. Product Manufacturing:

? Efficiently and accurately produce high-quality products (e.g., pouring candles in batches ranging from a few hundred to a couple thousand).

? Maintain attention to detail and quality standards during repetitive tasks.

2. Order Fulfillment & Shipping:

? Pack products for shipping with care and precision.

? Operate our shipping platform to manage and process orders.

3. Customer Service:

? Respond to order and wholesale emails/messages professionally.

? Provide phone and email support to customers.

? Assist customers in our retail shop and during workshops when necessary.

4. Market Participation:

? Represent Milk Jar at approximately 10 market weekends annually.

? Set up and tear down market displays.

5. Warehouse Organization:

? Manage and organize inventory and supplies.

? Lift and move boxes (up to 50 lbs) as required.

Qualifications:

? No prior experience required; training provided.

? Ability to focus on tasks and deliver excellent results.

? Work with a sense of urgency. Efficient manufacturing/production/shipping skills.

? Strong organizational and multitasking skills.

? Problem-solving abilities and confidence in decision-making.

? Experience in the service industry, shipping logistics, or organization is a plus.

? Comfortable sitting, standing, moving, and performing repetitive tasks.

? Capable of lifting boxes weighing up to 50 lbs.

? Flexibility to adapt to the needs of a growing small business.

Opportunities for Growth:

At Milk Jar, we value dedication and excellence. As you gain proficiency and expertise in the various facets of our operations, you will have opportunities for salary increases. We are looking for team players committed to growing with us long-term.

Compensation & Benefits:

? Starting salary: $47,840 annually, with opportunities for advancement and salary growth within the company.

? Christmas Bonus 1.5% of yearly salary.

? Two weeks paid vacation, 3 weeks after three years of successful employment in Salary position.

? Health Spending Account of $1000 annually.

? We offer three additional paid statutory holidays: September 30th, December 24th, and December 31st.

? 50% off Milk Jar products.

How to Apply:

If you're ready to join a passionate team and contribute to the success of a thriving small business, please submit your resume and a cover letter to

Rae@Milkjar.ca

Job Type: Full-time

Pay: $47,840.00 per year

Additional pay:

Bonus pay
Benefits:

Casual dress Company events Employee assistance program Extended health care Store discount Wellness program
Schedule:

8 hour shift Monday to Friday
Work Location: In person