SCOPE: As the Order Fulfillment Specialist your duties will include that of a sales associate along with:
Plan, organize, direct, control and evaluate the on-line sales, assist with the development and maintenance of the online store through our website, Intranet, and mobile applications.
Assist with orders generated on our e-commerce retail platform.
Ensure orders are completed properly, i.e., special orders, heat pressing, and embroidery.
Fill, process, and prepare orders with the highest level of accuracy.
Collaboratively work with shipping and receiving to ensure the highest level of customer service.
Maintain the inventory and organized workspace.
Maintain the customer files, including all correspondence with the customer is properly documented to support the sales process.
Answer telephone and electronic enquiries and relay telephone calls and messages.
Communicate with customers on any fulfillment issue to ensure a seamless customer experience.
SKILL REQUIREMENTS:
Keen attention to detail.
Ability to stay on feet for extended periods.
Positive Attitude.
Self-Motivated.
Ability to work in a fast-paced busy environment.
Strong work ethic and want to get the job done right.
Computer knowledge to operate our point-of-sale software as well as email.
Strong organizational skills.
Job Types: Full-time, PermanentSalary: From $16.00 per hourBenefits:
Dental care
Extended health care
Vision care
Schedule:
8 hour shift
Overtime
Weekend availability
COVID-19 considerations: Keltic Group Ltd. firmly believes a vaccinated population is a vital part of keeping everyone protected from COVID-19. As such, we require that all our employees be fully vaccinated against COVID-19. Proof of vaccination is required.Expected start date: 2022-09-05
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