Job Description

Overview

We are seeking a dedicated and detail-oriented Assistant to join our team. This role is essential in providing support across various functions, ensuring smooth operations and excellent customer service. The ideal candidate will possess strong communication skills, be proficient in data entry, and have the ability to engage with customers effectively. Multilingual abilities, particularly in English and Spanish, are highly valued as they will enhance our customer interactions.

Responsibilities

Provide administrative support including data entry and maintaining organized records Assist in customer service by addressing inquiries and resolving issues promptly Utilize effective phone etiquette to communicate with clients and team members Conduct analysis of customer feedback to improve service delivery Support sales initiatives by identifying upselling opportunities during customer interactions Collaborate with team members to ensure efficient workflow and project completion

Requirements

Proficient in data entry with attention to detail Strong communication skills, both verbal and written Bilingual or multilingual capabilities, particularly in English and Spanish, are preferred Previous experience in customer service or sales is advantageous Ability to demonstrate effective phone etiquette and professionalism Strong analytical skills to assess customer needs and feedback A proactive approach to problem-solving and teamwork
If you are passionate about providing exceptional support and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Part-time

Pay: $21.85-$36.69 per hour

Benefits:

Dental care Employee assistance program Extended health care Paid time off Wellness program Work from home
Work Location: On the road