Office Manager / Intake Coordinator

Ottawa, ON, CA, Canada

Job Description

About Us



The Canadian Centre for Cognitive Behavioural Therapy (CCCBT) is a renowned mental health clinic located in Ottawa, Ontario, dedicated to delivering high-quality, evidence-based cognitive behavioural therapy (CBT). Our team is committed to improving the mental well-being of our clients while fostering a supportive and professional work environment.

We are currently seeking a highly organized and personable Office Manager to join our team. This role offers an exciting opportunity to contribute to the smooth functioning of a busy mental health clinic.

Position Overview



As the Office Manager, you will play a central role in ensuring the day-to-day operations of the clinic run seamlessly. This includes managing client communications, conducting intake interviews, coordinating referrals, overseeing payroll, and maintaining the office environment. This position is ideal for someone with strong organizational, administrative, and interpersonal skills.

Key Responsibilities



Serve as the primary point of contact for client communications, responding promptly and professionally to inquiries via phone and email.

Conduct intake interviews with potential clients to gather initial information and assess service needs.

Manage client referrals and coordinate with the clinical team to ensure timely service delivery.

Oversee and process payroll, ensuring accuracy and adherence to timelines.

Handle general office management tasks, including maintaining supplies, scheduling, and ensuring a welcoming and organized clinic environment.

Work closely with the Clinic Director, Dr. Michael Best, to support clinic operations and strategic initiatives.

Maintain accurate records and ensure compliance with confidentiality and privacy standards.

Qualifications



Previous experience in office management, administrative support, or a similar role, preferably in a healthcare or mental health setting.

Strong interpersonal and communication skills, with the ability to interact professionally with clients and team members.

Experience conducting intake interviews or mental health assessments.

Excellent organizational skills and attention to detail.

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Proficiency in office software (e.g., Microsoft Office) and familiarity with scheduling and payroll systems.

Understanding of confidentiality and privacy standards in healthcare is an asset.

Application Process



If you are a detail-oriented professional with a passion for supporting mental health services, we would love to hear from you! Please submit your CV and a brief cover letter highlighting your experience and suitability for the role to admin@canadiancbt.com by January 15, 2025.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Expected hours: 37.5 per week

Education:

Bachelor's Degree (preferred)
Language:

French (preferred) English (required)
Work Location: In person

Expected start date: 2025-12-01

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Job Detail

  • Job Id
    JD3138421
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, CA, Canada
  • Education
    Not mentioned