Job Description

Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful.We\xe2\x80\x99re a technology company building the world\xe2\x80\x99s most advanced\xe2\x80\x94and uncomplicated\xe2\x80\x94digital marketplace for used vehicles.We\xe2\x80\x99re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.And we\xe2\x80\x99re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.Our Values:Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.Relentless Curiosity. We seek to understand and improve our customers\xe2\x80\x99 experience.Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.Fearless Ownership. We deliver what we promise and learn along the way.What We Offer:Competitive payEmployer-paid medical, dental, and vision benefitsImmediately Vested RRSP (Canada) with company matchPaid Vacation, Float, and Care TimeEmployer-paid Short-Term Disability, Life Insurance, and Accidental Death and Dismemberment (AD&D)Long Term DisabilityRobust Employee Assistance Program through Telus HealthEmployer paid Leap into Service Day to volunteer in your communityTuition Reimbursement for eligible programsStock Options at a discounted rate after 6 months of continuous employmentOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and rapid advancementWe\xe2\x80\x99re Looking For:We are seeking an Office Clerk with experience in customer service and general office administration. You will work as part of our close-knit administrative team, and will be responsible for supporting our front office operations.You Are:Customer Focused. You will provide customers with a great experience by responding quickly and following through with requests.Organized. You will support a broad range of administrative tasks, and can comfortably pause work to respond to customer inquiries.Team Oriented. You will partner with other team members including: sales, commercial accounts, and accounting to support our customer service needs.You Will:Provide excellent customer service by assisting dealers with various procedures and requests in an efficient and timely manner, including greeting customers, responding to incoming calls, taking payments, and general inquiriesEnsure customer satisfaction by communicating with customers; identifying & resolving issues in a timely mannerCoordinate administrative tasks for dealer registration, title management, and/or eBusiness processes in accordance with company proceduresPerform moderately complex clerical and numerical processing activities of a clerical nature including selecting, compiling, verifying and processing dataGenerate/prepare reports by gathering data from computerized systems (i.e. inventory reports and sales summary)Manually or electronically enter new data in an accurate and timely manner, including vehicle information, registrations and other documentsMay be required to process cheques, file sales transactions, balance & transmit sale reports & EFT wire transfers to other systemsSupport other administrative tasks, including sale day functions, as requiredMust Haves:High School diploma or equivalent experience / education1-2 Years\xe2\x80\x99 of related experience in an administrative capacityTech-savvy, and comfortable using Google SuiteStrong customer service and communication skillsExcellent organizational and time management skillsNice to Haves:Experience with AMS, VTrace, and other OPENLANE systemsBilingual (English/French) is an assetSound like a match? Apply Now - We can\'t wait to hear from you!Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Openlane