Job Description

Office Administrator/Service Coordinator

ASAP Ventures Ltd - The Appliance Experts

Victoria, BC | Full-Time, On-Site

Are you a multitasking pro who thrives in a fast-paced environment?

Do you enjoy helping people, staying organized, and being part of a positive, team-driven workplace?

ASAP Ventures Ltd is looking for a

Full-Time Service Coordinator

to join our growing team. This position supports our

repair and installation departments

, ensuring smooth communication between customers, technicians, and office staff.

About Us

ASAP Ventures Ltd is Vancouver Island's trusted appliance repair and installation company, proudly servicing homes from Victoria to the Okanagan. Founded in 2010, we've grown to a team of over 45 employees; including 19 experienced technicians and a strong support crew behind the scenes. We're passionate about teamwork, customer care, and continuous improvement.

What You'll Do

Schedule and coordinate service and installation appointments. Communicate clearly with customers, technicians, and partner stores. Review job details to ensure each visit is properly documented and prepared. Follow up on jobs, estimates, and invoices to keep everything on track. Contribute ideas to improve workflows and customer experience.

What We're Looking For

1+ year of experience in customer service, coordination, or a related field. Experience in

appliance service, construction, or trades coordination

is an asset. Strong multitasking, time management, and communication skills. Tech-savvy and detail-oriented; you like getting things done right. Positive attitude, team player, and reliable work ethic.

Why Join ASAP Ventures

Full-time, Monday-Friday schedule (8:30 AM-5:00 PM) Dental and extended medical benefits Friendly, supportive, and casual work environment Opportunities for training and growth

Apply Today!

Join a growing, customer-focused company that values teamwork, professionalism, and doing things the right way - ASAP.

Job Type: Full-time

Pay: $23.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Dental care Extended health care Paid time off
Ability to commute/relocate:

Victoria, BC: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Administrative: 1 year (preferred) Customer service: 1 year (required)
Work Location: In person

Application deadline: 2025-10-31