Job Description

Office Administrator - Waterdown, ONFull-Time - $50,000-$60,000 per year plus BenefitsIn-Office Only: This position requires full-time, in-office work in Waterdown, ON. Candidates must live within a one-hour commute.Position Summary
As the Office Administrator, you'll be the backbone of the business office team, ensuring smooth day-to-day operations. You'll manage front office functions, provide exceptional customer service, and support interdepartmental tasks with precision and efficiency. From assisting with contracts to ensuring accurate CRM data, this role is perfect for someone who thrives in a dynamic and detail-oriented environment.What You'll Do

• Customer Service Excellence:

• Be the first point of contact for customers, guests, and visitors.
• Handle phone calls, emails, and walk-ins with professionalism and a solution-focused attitude.
• Collaborate with management to resolve customer concerns and enhance service quality.
• Contract Administration:

• Assist the Sales Team in preparing estimates, proposals, and renewals.
• Support Account Managers and Operations with planning, logistics, work orders, and inventory management.
• Manage compliance documents, including WSIB Clearance and Insurance Certificates.
• Accounting Support:

• Provide backup support for accounts payable/receivable, and invoicing.
• Support the Bookkeeper when required. This may include assisting with Processing payments and bank deposits, matching purchase orders with invoices, and assisting with billing processes.
• Administrative Tasks:

• Coordinate health and safety meetings, maintain equipment schedules, and track certifications.
• Manage office supplies, employee uniforms/PPE, and vendor agreements.
• Support recruiting and onboarding, including job postings, BambooHR, and training logistics.
• Organize company events, special projects, and facilities management initiatives.

What We're Looking For:

• 3+ years of experience in office administration, ideally supporting sales, finance, contracts, or proposals; support to Leadership or Ownership team strongly desired.
• Proficiency in Microsoft Office, Excel, and CRM platforms; experience with QuickBooks and Aspire is an asset.
• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• A high degree of professionalism and attention to detail, especially with data entry and customer interactions.
• A proactive, team-oriented mindset with excellent communication skills.

Why Join Us?

• Stable, in-office role with supportive leadership; a place to learn and grow.
• Opportunity to work in a modern, well-equipped office environment.
• A dynamic, collaborative team that values initiative and efficiency.
• Comprehensive benefits and opportunities for growth.

If you're highly organized, detail-oriented, and excited to be an integral part of our team, we'd love to hear from you! Apply today!

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