Job Description

About Us:

Ibex Enterprises is a Calgary-based wholesale distributor representing top-quality brands like

Festool, Sia, VSM, and Lamello

. We supply professional tools and materials to dealers and trades across Canada.

We're a small, friendly team that values reliability, teamwork, and great customer service. If you like variety in your workday and enjoy keeping things organized and moving smoothly, this could be a great fit for you.

Position Overview:

We're looking for a

full-time Office Administrator / Order Desk & Shipping Associate

to join our Calgary office. This position involves a mix of

customer service, order processing, shipping and receiving, and general office support

.

The ideal candidate will possess strong communication skills and a solid background in clerical and administrative tasks, contributing to the overall success of our operations.

You'll be the go-to person for handling customer orders, coordinating shipments, and helping keep our operations running efficiently.

Key Responsibilities but are not limited to the following:

Take customer orders, quotes, and inquiries by phone and email Process invoices, billing, some A/R duties Sales on site and possibly off site Provide excellent customer service and product information Track shipments for on time delivery Prepare and print shipping labels, packing slips, and courier paperwork Receive incoming shipments, verify packing slips, and restock inventory Maintain organized order and shipping records Support the sales team with follow-ups and administrative tasks Keep the office organized and help with day-to-day administrative duties

What We're Looking For:

Previous experience in

office administration, shipping/receiving, or order desk

roles Strong front desk experience with excellent phone etiquette for customer interactions. Exceptional communication skills to facilitate collaboration within the team and with external partners Strong organizational skills to manage multiple tasks efficiently while maintaining attention to detail Experience with

InFlow

Inventory system Competence in filing systems for efficient document management Ability to work independently, as well as part of a team Strong attention to detail and organization Sales experience, great communication and client centric skills Proficient with computers and basic office software (training provided on our systems) Ability to multitask, prioritize and problem solve Knowledge of tools, construction, or industrial products is a plus (but not required)

What We Offer:

? Full-time, Monday to Friday (no weekends)
? Competitive hourly wage
? Friendly, family-oriented work environment
? Opportunities for growth and learning
? Health and Dental Benefits

How to Apply:

Please email your

resume

to

support@ibexent.com

Job Type: Full-time

Pay: $15.79-$24.45 per hour

Expected hours: 35 per week

Benefits:

Dental care Extended health care On-site parking Vision care
Work Location: In person