Job Description

- Order Desk Administrator

This document represents a general overview/framework of this job description. It is not intended to be an all-inclusive listing of the job scope of the applicable employee.

The

Order Desk Administrator will provide support in coordinating multiple tasks simultaneously while maintaining high levels of client care service. This incumbent will report directly to the Team Lead. The general hours of work will be 8am to 4pm, Monday to Friday in the Halton facility.

DUTIES

Compile daily and weekly order data into overview reports Monitor all e-mails and process new orders Communicate all new orders to the warehouse, packing room and transportation company Submit daily shortages reports and flag any critical issues to appropriate departments Track pallet counts for accurate billing and reconciliation Prepare sales orders & shipping sheets Send out price adjustment email when applicable Maintain accurate records of temperature monitoring devices to support product quality claims Send, track, and follow up on purchase orders changes with vendors and internal teams Communicate non-compliance issues to vendors and monitor follow-up Prepare and maintain reports in MS Office (Word, Excel, PowerPoint) Act as a back-up for other administrative positions when required Assist with special projects and seasonal deliveries Enter and maintain daily shipping load plans for coordination with the internal logistics team Other duties relevant to the position will be assigned as required

Qualifications

A minimum of 1-2 years of experience in a similar role Excellent verbal and written communication skills Intermediate-to-advanced skills in MS Office (Word, Excel, PowerPoint and Outlook) Strong attention to detail Excellent organizational and time-management skills required on turn times that fluctuate daily Team player that is willing to adapt Ability to handle multiple projects with tight deadlines in a fast-paced environment Knowledge of the appraisal process and regulations associated is preferred
Job Type: Full-time

Pay: $21.00-$22.00 per hour

Schedule:

Day shift Monday to Friday
Work Location: In person