Job Description

POSITION:

Guest Services Administrator/Front Desk Associate (Part-time/ Casual hrs)

POSITION SUMMARY

We are looking for a Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth.

The ideal candidate would be flexible, looking to work part-time/ casual hours (i.e., 25-30 hrs per week) and open to working flexible schedules that will include evenings and weekends to meet clinic's operation needs.

If you have exceptional interpersonal, communication and administrative skills, along with a great personality and a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you.

HOURS OF OPERATION:

Monday - Friday - 9am - 9pm

Saturday - 9am - 5pm

Sunday - 10am - 4pm

Massage Addict is Canadian owned and Canada's first and largest membership-based massage therapy provider with over 95 clinics currently open nationwide. Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy.

RESPONSIBILITIES

Provide outstanding client service; answering telephone calls and booking appointments

Welcome clients by greeting and orienting them to the Clinic upon arrival

Maintain a working knowledge of all Massage Addict services

Provide administrative support to the Clinic; forms and documentation for new and existing clients

Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.

REQUIREMENTS & QUALIFICATIONS

1-3 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction

Superior verbal communication and telephone skills

Professional, good energy, calm, patient and friendly with great people skills

Excellent organization and multitasking skills and the ability to work in a fast-paced environment

Proficient in Microsoft Office applications; spreadsheet, word processing and calendar management

WHAT WE OFFER

Professional, fun environment with a passionate team of colleagues

Hourly wage plus Bonus

If you meet our requirements and have related experience, talent and are looking to work in an upbeat environment then Massage Addict is the place for you!

We thank all applicants but only those qualified will be contacted.

Ontario - AODA (Accessibility for Ontarians Disability Act) Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Massage Addict is committed to diversity, inclusion, and accessibility for persons with disability. Please advise us at any point during the recruitment and selection process if you require accommodation.

Job Types: Full-time, Part-time

Pay: From $17.20 per hour

Benefits:

Casual dress Flexible schedule
Flexible language requirement:

French not required
Schedule:

Day shift Monday to Friday Weekends as needed
Application question(s):

Are you working toward or intending to work toward certification with the CMTO?
Experience:

Customer Service: 1 year (preferred) Administrative: 1 year (preferred)
Work Location: In person