Job Description

ABOUT US

Miramichi Housing Solutions Inc. is a community-based, not-for-profit organization working towards housing solutions, opportunities, and finding hope for those experiencing homelessness and/or crisis. We offer temporary housing for youth and adults in times of crisis and emergency. We offer a place for adults and young people to live, meeting their basic needs to support their overall well-being. Youth are encouraged to address their educational and employment needs as well as basic life and social skills. Our goal in working with adults is to remain housing focused in our solutions and preparing people to be ready for housing opportunities. All of these projects, and solution focused work is completed by our incredible team of shift leaders, outreach workers, and the management team. We want to make a difference in our community by supporting those experiencing homelessness/crisis/emergency.

Our Mission

Miramichi Housing Solutions Inc. believes action is needed to create a safe and secure environment for all. Our mission focuses on providing opportunities around housing. For youth-at-risk, we want them to develop and grow positively within their family, their community, and their school. For adults we aim to be a service that guides through housing opportunities and to help develop core skills needed to sustain housing solutions.

Our Vision

Miramichi Housing Solutions believes we are successful as a community-based organization when we are able to provide youth and adults with a supportive environments in which to grow and develop, while building a healthy community for everyone.

Position Summary:

The Admin for the Wrap Around Program provides essential support to outreach staff and health and housing navigators, ensuring smooth day-to-day operations and efficient coordination of services for individuals experiencing homelessness. This role involves data entry, pay roll, record-keeping, scheduling, communication with partners, and ensuring that documentation is complete and confidential in accordance with agency policies and applicable laws.

Key Responsibilities:

Administrative Support:

Maintain organized electronic and paper files for clients, staff, and program operations. Manage calendars for outreach team members, including scheduling client appointments and partner meetings. Prepare reports, meeting minutes, and correspondence as needed. Order and maintain inventory of outreach supplies (e.g., hygiene kits, forms, office materials).

Data Management & Compliance:

Enter and update client information into case management databases accurately and promptly. Ensure all client records are secure and comply with MHS Inc confidentiality policies. Assist with tracking outreach contacts, services provided, and referrals made.

Communication & Coordination:

Serve as a point of contact for internal departments and external partners (e.g., shelters, clinics). Coordinate logistics for outreach events, team meetings, and trainings. Monitor program inboxes and voicemails, forwarding messages to appropriate team members.

Support to Outreach Staff:

Assist with preparing materials for field work (e.g., intake packets, outreach lists). Provide clerical support for grant reporting, timesheets, and expense submissions. Help facilitate communication between field staff and the main office.

Qualifications:

High school diploma or equivalent required; Associate's or Bachelor's degree preferred. At least 1 year of administrative experience, preferably in a social service or outreach setting. Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with database preferred. Strong organizational skills, attention to detail, and ability to handle confidential information. Excellent written and verbal communication skills. Ability to work independently and as part of a diverse team. Commitment to serving vulnerable populations with empathy and cultural humility.

Working Conditions:

Primarily office-based with occasional support at outreach events. May involve interaction with clients in person, by phone, or through written communication. Must be comfortable working in a fast-paced, mission-driven environment.
If you are passionate about making a difference in the lives of individuals facing homelessness, we invite you to apply for the Housing Navigator position at Miramichi Housing Solutions Inc. Join us in our mission to create positive change in our community!

Job Type: Fixed term contract
Contract length: 12 months

Pay: $46,000.00-$47,800.00 per year

Schedule:

Monday to Friday
Language:

Mandarin (preferred)
Work Location: In person

Expected start date: 2025-06-06