Job Description

"The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting....or you may be asked to start sooner than the expected start date if you are able to do so!"

URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date, and a telephone contact number.

Please mention the job title above in the subject line.
The recruiter in charge of this role is Prakash.

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.

One of our broadcasting clients is looking for an Office Administrator (Mailroom, Banking exp.)
Length: Contract term is 6-month with renewal option
Location- Toronto, ON
Hours of Operation: Monday to Friday, 8:30am to 5:00pm

ROLE RESPONSIBILITIES INCLUDE (but are not limited to):

• Collect an organize incoming mail
• Gathers and formats data into regular and ad-hoc reports, and dashboards
• Processing of customer cheques and other Pos
• Processes service requests and access requests
• May function as a problem-solving resource for more junior staff
• Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager
• Develops an understanding of business products and services and the operations processes that support them
• Identifies and resolves discrepancies in accordance with standard procedures
• Escalates issues, where necessary, as per guidelines
• Prepares, renews, or monitors administrative tasks such as distributing/collecting/filing/etc. documentation and information
• Enters, reviews, and/or verifies collections information and documentation for processing and/or further handling
• Manages documentation to ensure that records are maintained in a proper manner
• Analyzes data and information to provide insights and recommendations
• Organizes work information to ensure accuracy and completeness
• Collaborates in identifying, recommending, and implementing workflow improvements to deliver a more efficient operation
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
• Broader work or accountabilities may be assigned as needed

REQUIRED SKILLS:

• 2+ years of relevant experience in a similar role
• Strong data entry experience
• Communicating concisely with professionalism via phone and email
• Tech-savvy individual with strong computer and writing skills
• Proficient in Microsoft Office, Excel
• Works independently with minimal support
• Attention to detail and process driven
• Ability to problem-solve and take initiative
• Fast learner with the ability to multi-task
• Previous financial institution experience
• Good time management and organizational skills

EDUCATION

• High School Diploma or higher
• Experience is preferred over education

Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!

Please note: Adherence to our end client's vaccination policy is a requirement

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