Job Description

Job Summary

The Office Administrator ensures seamless day-to-day operations across administrative, HR, sales-support, supply-chain, marketing, and reporting functions. This role will act as the primary local point of contact--liaising between Canadian staff and our Vietnam headquarters--while driving efficiency, accuracy, and exceptional service in a fast-paced trading environment.

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Responsibilities

Office Management & HR Coordination

Manage day-to-day office operations to ensure a clean, organized, and professional environment. Perform basic bookkeeping tasks, including journal entries, expense reconciliation, and maintaining petty cash records. Act as the local HR coordinator for the Canadian team (approx. 5 employees), working with the HR department in Vietnam. Handle basic HR tasks such as onboarding, leave tracking, documentation, and responding to staff requests.

Sales Support & Customer Service

Answer incoming calls, emails, and inquiries from dealers, customers, or visitors. Assist with preparing sales contracts, quotations, and order confirmations. Greet and assist visiting clients or partners at the warehouse.

Supply Chain Coordination

Coordinate with the Vietnam supply chain team for inventory availability, order tracking, and shipment planning. Work closely with the Warehouse Operator in Canada to monitor deliveries and maintain accurate stock tracking records. Address inventory discrepancies and follow up on delays or issues.

Marketing Support

Assist in managing digital assets such as image folders or basic promotional materials. Capture product and branding photos/videos for use in online and offline marketing. Support local branding efforts by contributing ideas for content.
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Experience

Degree in Business Administration, Supply Chain Management, Logistics, Finance, or related fields. 2 to 3+ years of experience in business administration, office operations, supply chain, logistics, or customer service roles. Proficiency in CRM systems (e.g., Bitrix24), Microsoft Excel, and QuickBooks is a strong asset. Basic knowledge of bookkeeping and financial management. Ability to analyze business data and create reports. Excellent communication and organizational skills. Experience in a retail, distribution, furniture or trading company is a plus. Strong attention to detail, time management, and multitasking ability. Customer-oriented mindset with a proactive attitude.
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WHAT FLOORDI CAN OFFER

At Floordi, you are not just working--you are growing in a professional, supportive, and dynamic environment. We foster creativity, encourage employees to share their ideas, and provide opportunities for long-term career growth through training and skill development programs.

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Ability to commute/relocate:

Hamilton, ON L8L 3H6: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Are you a Canadian citizen? This is an urgent hiring position. Can you start to work immediately?
Work Location: In person