Job Description

OFFICE ADMINISTRATOR

ABOUT US

Ram Iron & Metal Inc is a privately owned Canadian Company that has been actively involved in the recycling industry since 1983. We are dealers, processors, and brokers of all grades of ferrous and non-ferrous metals. As a buyer and recycler of metals, we are proud of the continuing contributions we make towards the protection of our environment which is achieved through our waste reduction efforts.


RAM Iron & Metal is ISO certified for 9001, 14001 and 4001, These structured systems ensure that we are able to consistently meet the expectations and requirements of our customers, suppliers, employees, governing legislations and communities.


Maintaining these credentials are key to our overall business as they reinforce our continual quality and safety mindset, while providing clarity on how best to avoid or resolve any challenges. Moreover, they drive our organization's improvements, as well as our employee training and development.

THE OPPORTUNITY

RAM Iron & Metal is looking for an experienced and talented

Office

Administrator

to join our sales Team. The Administrator, under the direction of the Director of Sales and Marketing will serve as a point of contact for customers with queries about their products, orders and deliveries and provide support to our sales team with contract management, purchasing, account and prospect management.

JOIN US

At RAM, it's all about our people. RAM's growth is based on our purpose and a vision focused on excellence. Our measures of success.

Environmental protections of reducing our carbon footprint through positive metal recycling A culture of Safety, for everyone! Continuous improvement through our ISO initiatives and objectives under our quality management and environmental commitments Personal and professional growth of each employee Customer satisfaction

RAM Iron & Metal Inc offers great career opportunities with competitive compensation, including Benefits, Group RRSP matching, Profit Sharing, Safety Incentives and Personal Paid Days, Personal Protective Equipment Allowance, and other incentives to attract, retain and support our talent.

OVERVIEW

The successful candidate must have exceptional communication and organization skills, attention to detail and the ability to multitask. They will play a key part in ensuring that the sales team continues to hit sales targets and, importantly, that all compliance and sales processes are adhered to. They will coordinate the provision of complete administrative support to the Business Development/Sales team.

RESPONSIBILITIES & ACCOUNTABILITES

Full contract management, creation to payment. Input and manage the full cycle of contracts- monthly Contract distribution to customer monthly or daily when required Commodity pricing input into the system monthly. Generate monthly and quarterly sales reports. New customer onboarding into Customer Relationship Management Create and Review purchase order requisition and distribute to internal external stakeholders Follow up on purchase orders to ensure products and services arrive when required. Respond to customer inquiries as appropriate. Perform reception and other administrative duties such as distributing incoming mail, administering the distribution of outgoing mail, prepare letters for managers, post and send memos, notices, and holiday postings, prepare boardroom for meetings, shred papers, maintain and replenish inventory of supplies.

Occasional Duties:

Book business events including all travel arrangements. Purchase baskets and gifts as appropriate for customers Assist in building proposals, tender and trade materials Participating and contributing to special projects as required.

QUALIFICATIONS & EXPERIENCE

High school diploma or GED. An Associate or Bachelor's degree in Business Administration, or similar preferred. Minimum of two (2) to five (5) years of experience in Sales Administration, or a similar role. Proficient in Microsoft word, Excel, Outlook, and Power Point. Proficient write, understand and communicate effectively in English. Effective time management of self & Sales team deliverables. Proficient in creating Reporting documents such as memos, letters, agenda, etc. with minimal direction. Strong project lead: provide direction, monitor execution & follow up with senior colleagues and peers to meet deadlines. Input of Purchasing tickets with a high level of accuracy (entering and processing information).

COMPETENCIES

Written & Verbal Communication Professionalism Attention to Detail Problem-Solver Planning, Time Management & Organization Customer Centricity Sense of Urgency Confidential & Trustworthy Cultural Awareness and Sensitivity

WORKING ENVIRONMENT

The working environment is busy and fast paced, with regular and ongoing interactions with colleagues, management, and the public at large. There may be frequent interruptions, and from time to time be noisy. The employee must have knowledge of how to manage their own personal safety under these conditions.

PHYSICAL DEMANDS

While performing the responsibilities of the job, the employee is required to be able to lift up to and including 30lbs, sit and/or stand for extended periods of time and reach with arms/hands. Walking, walking up/down stairs, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items is occasionally required.

DIVERSITY AND ACCOMODATION

RAM has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where Everyone has the tools to reach their full potential. We value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our team to begin a conversation about your individual accessibility needs throughout the hiring process.