Job Description

About Us:

We're a busy and growing fitness and wellness center that combines a high-energy gym with a professional clinic environment. Our team is dedicated to helping clients reach their health and fitness goals through excellent service, knowledgeable staff, and a welcoming atmosphere.

Position Overview:

We are seeking a friendly, organized, and tech-savvy Administrative & Customer Service Assistant to join our team. This role is ideal for someone who thrives in a dynamic environment and enjoys helping people.

You'll be the first point of contact for our members and clients -- greeting guests, answering questions, managing bookings, and supporting both gym and clinic operations.

Key Responsibilities:

Provide exceptional customer service in person, over the phone, and via email and SMS Text Manage client check-ins, memberships, and appointment scheduling Support clinic practitioners and trainers with daily administrative needs Process payments, update client information, and maintain accurate records Operate and troubleshoot Mac-based systems and software (e.g., scheduling apps, email, spreadsheets) Maintain a clean and organized front desk and reception area. Assist in cleaning areas of the gym during shifts Assist with member communication, class updates, and promotional events Handle general administrative tasks such as filing, data entry, and inventory tracking
Qualifications:

Previous experience in administration, reception, or customer service Comfortable using Mac computers and applications like Google documents, and scheduling software Strong communication and interpersonal skills Excellent organization and time management Positive, professional, and team-oriented attitude Ability to multitask in a fast-paced environment
Job Type: Part-time

Pay: From $17.85 per hour

Expected hours: 10 - 15 per week

Benefits:

Wellness program
Work Location: In person