Job Description

Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years

Work setting

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Transportation, communication and utilities

Tasks

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Establish and implement policies and procedures Record and prepare minutes of meetings, seminars and conferences Schedule and confirm appointments Manage training and development strategies Answer telephone and relay telephone calls and messages Answer electronic enquiries Compile data, statistics and other information Respond to employee questions and complaints Order office supplies and maintain inventory Arrange travel, related itineraries and make reservations Greet people and direct them to contacts or service areas Perform data entry Provide customer service Maintain and manage digital database

Computer and technology knowledge

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MS Excel MS Outlook MS PowerPoint MS Windows MS Word MS Office

Area of specialization

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Reports and records

Security and safety

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Basic security clearance

Transportation/travel information

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Own vehicle

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Attention to detail Repetitive tasks Large caseload Large workload

Personal suitability

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Ability to multitask Excellent written communication Flexibility Organized Team player Client focus Reliability Time management Adaptability Accountability Due diligence

Support for persons with disabilities

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Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

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Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

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Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

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Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

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Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

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Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

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* Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities