Job Description

Harbour Door Services has been serving Victoria and the surrounding area as a family-run business since 1986, providing sales and service of overhead doors, electric door operators and residential and commercial gate systems. Our small staff of dynamic employees works together within a team oriented environment to exceed the expectations of our customers. Our track record of success attracted the attention of Dakwakada Capital Investments LP (DCI), which purchased Harbour Door Services in 2022, further strengthening its presence in the overhead door sector, which includes several overhead door companies in Kelowna, BC and Whitehorse, Yukon. DCI is a privately First Nations-owned investment firm in Whitehorse, Yukon that holds and manages most investment and business assets of the Champagne and Aishihik First Nations (CAFN). This position requires someone who is able to provide exceptional customer service as well as complete administrative duties within the office. Key Responsibilities: \xc2\xb7 Provide secondary support to our Service Coordinator, such as answering phones, taking messages, distributing calls, scheduling appointments with customers (service, estimates, installations) over the phone and in person. \xc2\xb7 Provide pricing and estimates on parts and service to our customers. \xc2\xb7 Input and maintenance of data in various databases. \xc2\xb7 Assist with preparing invoicing and payables for data entry. \xc2\xb7 Assist with product ordering and receiving processes. \xc2\xb7 Assist senior staff with day-to-day tasks as needed. \xc2\xb7 General office administration support. Requirements: \xc2\xb7 HS Diploma or GED \xc2\xb7 Previous experience in an office administration or customer service-related role \xc2\xb7 Strong computer skills, experience with Microsoft Office (Excel, Word, Outlook) \xc2\xb7 Quickbooks experience is an asset \xc2\xb7 Accounts Payable/Accounts Receivable experience is an asset \xc2\xb7 Self-motivated team player capable of managing multiple priorities in a fast paced/high volume environment \xc2\xb7 Ability to take initiative and prioritize work \xc2\xb7 Great communication and organizational skills, strong attention to detail \xc2\xb7 Valid Class 5 Drivers License \xc2\xb7 Willingness to learn the necessary product knowledge required for the position This position is full-time, Monday to Friday, 8:00am to 5:00pm; there may be flexibility in shift time for the right candidate. Starting wage between $25 - $30/hour dependent on experience, with a wage increase and access to a benefit package after a successful 3-month trial period. References will be required. As a 100% First Nation-owned business, we strongly encourage submissions from qualified First Nation Citizens. While we thank and appreciate all applicants, only those selected for an interview will be contacted. No phone calls or agencies, please. Job Types: Full-time, Permanent Salary: $25.00-$30.00 per hour Benefits:

• Extended health care

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Application question(s):

• Are you currently located in Victoria, BC?

Education:

• Secondary School (preferred)

Experience:

• Customer Service: 1 year (preferred)
• Office Administration: 1 year (preferred)

Work Location: In person