We are seeking a highly organized and detail-oriented Office Administrator to support daily operations within our professional environment. The ideal candidate will possess strong administrative skills, excellent communication abilities, and proficiency with various office software. This role is essential in ensuring smooth office functions, providing exceptional customer service, and maintaining accurate records. Experience with medical or dental offices, bookkeeping, and phone systems will be considered a plus.
Duties
Manage front desk operations, including greeting visitors and handling phone systems with professionalism and courtesy
Perform data entry tasks accurately using Microsoft Office, and QuickBooks. We have a therapist digital file system (which we will train on)
Maintain filing systems--both electronic and paper--to ensure easy retrieval of documents
Assist with appointment scheduling, confirmations, and cancellations for clients or patients
Support bookkeeping activities such as invoicing, billing, and record reconciliation
Provide excellent customer support via phone, email, or in person, demonstrating strong phone etiquette and customer service skills
Proofread correspondence and documents for accuracy and clarity
Support administrative tasks including photocopying, scanning, and organizing office supplies
Collaborate with team members to ensure efficient office workflow and communication
Requirements
Proven experience in an administrative or clerical role; experience in medical or dental office settings is preferred
Proficiency with Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and QuickBooks
Strong computer skills with the ability to learn new software quickly
Excellent organizational skills with attention to detail and accuracy in data entry and record keeping
Ability to manage phone systems and demonstrate professional phone etiquette
Demonstrated customer service skills with a friendly demeanor and effective communication abilities
Strong typing skills with high accuracy; ability to handle multiple tasks efficiently under deadlines
Previous experience in bookkeeping or medical/dental office support is a plus
High school diploma or equivalent required; additional administrative training or certification is advantageous
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Expected hours: 40 per week
Benefits:
Casual dress
Dental care
Extended health care
On-site parking
Paid time off
Vision care
Work Location: In person
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