Job Description

Location:

Station Place (Havelock, ON)

Status:

Part-Time

Shifts:

Various shifts, including days, evenings, weekends, and holidays

About AON

At AON's Long Term Care Homes, our caring and highly skilled staff promote family and community involvement to enrich the lives of our residents. What sets us apart is our service and our commitment to "Care" in everything we do.

Position Summary

As a Nursing Administrative Assistant, you will provide clerical and administrative support to the Care Department while serving as a professional front-desk representative to residents, families, and visitors. You will assist with staff scheduling, shift replacements, office organization, and coordination of part-time Nursing Administrative Assistants. Reporting to the Director of Care, you will ensure the efficient operation of administrative processes and promote a warm, resident-focused environment.

Key Responsibilities

Accurately prepare and maintain staff schedules in adherence with the Collective Agreement and departmental guidelines Coordinate shift replacements, demonstrating professionalism and courtesy when handling staff call-ins Serve as the first point of contact for residents, families, and guests at the reception desk, providing excellent customer service Respond promptly to resident and family concerns, escalating issues to management as appropriate Provide administrative support to the Director of Care, Assistant Director of Care, and Office Manager Communicate effectively with team members and other departments to support a collaborative work environment Maintain a clean, safe, and organized front-desk and office area, adhering to all health and safety protocols including IPAC Participate in departmental meetings, in-services, and ongoing training opportunities

Qualifications

College diploma in Business or equivalent education/experience Strong interpersonal, communication, and customer service skills Ability to work efficiently in a fast-paced environment with frequent interruptions Sound judgment, dependability, and a good record of attendance Proficiency with computers and office software; typing speed of 50 wpm required Knowledge of PointClickCare is an asset Ability to work various shifts, including evenings, weekends, and holidays Willingness to learn and upgrade skills on an ongoing basis

Why Join AON?

Supportive, team-oriented work environment Opportunities for education, growth, and development Commitment to quality resident care and safety
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

AON Inc. is an equal opportunity employer committed to an inclusive, accessible recruitment and selection process. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the hiring process.

Job Types: Part-time, Permanent

Work Location: In person