Job Description

Overview and Purpose of the Role

As a Nurse Navigator you will promote a patient- and family-centered approach in advancing the delivery of comprehensive, high-quality, and safe care at Schroeder Ambulatory Centre. Guided by evidence-based nursing practices and SAC standards, you will work both independently and collaboratively within the interprofessional care team to cultivate an outstanding care experience for patients and their families. The Nurse Navigator provides comprehensive support throughout the procedure/ surgical patient journey from assessment and treatment referral to recovery and post op follow up, contributing to improved outcomes and satisfaction.

Key Duties & Responsibilities:

Triage and screen patients pre procedure to ensure criteria is met. Interviewing patients and families in preparation for their procedure/ surgery (via telephone interview or in person), sharing any required pre op/ procedure instructions Reviewing pre-procedural/ operative orders, including laboratory and ECG tests Facilitating consultations with anesthesia, medicine, lab technologist, ECG technician, physiotherapist, pharmacy as per physician's orders and medical directives. Providing pre-procedural/ operative health teaching and educational material tailored to patient's care plan and procedural/ surgical pathway Complete post procedural/ operative follows up calls to ensure satisfactory patient outcome. Perform additional duties and undertake special projects as assigned

Corporate Responsibilities:

Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, Schroeder Ambulatory Centre Policies and Procedures, as well as established industry guidelines

Education, Skills, & Qualifications:

Bachelor's degree in a healthcare-related field (e.g., nursing, health sciences). Current registration with the College of Nurses of Ontario (CNO). Current BCLS certification. Minimum 3 years of recent related experience in surgical care, patient flow, or patient navigation (preferred). Strong understanding of clinical best practices and evidence-based research. Proficiency in coordinating patient care services and referrals. Excellent leadership, collaboration, critical thinking, and problem-solving skills. Self-directed with excellent interpersonal and communication skills. Satisfactory criminal record check and proof of immunization/TB records.
Join Our Team - We are an innovative and collaborative team that shares a goal of improving healthcare in Ontario!

Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. Opening in late 2025, the Centre will offer a comprehensive range of clinical, diagnostic, and surgical services in alignment with it's mission to reduce pain, improve mobility, and streamline healthcare delivery.

Job Types: Full-time, Permanent

Pay: $92,820.00-$109,200.00 per year

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Vision care Wellness program
Work Location: In person