Job Description

Night Auditor/ Front desk

Night Auditor/ Front desk

The Night auditor / Front desk agent is a key part of the overall success of our business, they represent the first and last point of contact with guests and handle all stages of a guest's stay. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The successful candidate should be able to work well with others, while demonstrating an ability to work unsupervised .

Responsibilities

Greet guests in a friendly manner and follow check in procedures

Take payments and post accurately to guest accounts

Follow set hotel polices

General clerical duties and reporting

Ensure all credit cards, cash, and change fund are balanced throughout each shift

Reconcile daily cash outs and produce daily cash out report

Run and Distribute Daily reports for management team

Communicate with other departments in a friendly and professional manner

Handle guest communications in a discreet fashion

Balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports.

Other duties as required

Qualifications

Previous Audit experience preferred but not required

Must be available for overnights

Previous hospitality experience preferred but not required

Accounting experience preferred

Strong communication skills , attention to detail
Knowledgeable in Word, Excel, email and other computer programs

Ability to work in a multi-tasking, fast paced environment

Demonstrated strong customer service skills, problem solving

Available for weekends, evenings , and holidays

Job Types: Permanent, Part-time

Pay: $18.00-$19.00 per hour

Experience:

customer service: 1 year (preferred)
Work Location: In person