Night Auditor/front Desk Agent
Richmond, BC, CA, Canada
Job Description
The Holiday Inn Vancouver Airport is looking for a Night Auditor/Guest Services Agent possessing unique qualities and skill-sets compatible to the long-term visions of the company. Currently the job will be Thursday to Monday Night Audit shifts (4) with potential for other shifts in the future.
Job responsibilities and duties are, but not limited to:
Processing check-ins and check-outs General cashiering Acquiring and providing knowledge on the hotel, local area, and tourism Responding to guests' concerns, queries and complaints Answering inquiries regarding hotel services and facilities by telephone Processing incoming reservations, requests, cancellation and changes Liaising with housekeeping, maintenance and supervisors to improve on operations and solve problems
Job requirements:
Excellent spoken and written English, other languages a big plus Prior knowledge or background in the hotel or service industry is mandatory Efficient in various Microsoft computer applications Positive attitude towards guests and co-workers Ability to apply excellent interpersonal and communication skills Eager to provide friendly service High degree of efficiency and initiative Flexible to work a variety of shifts including overnights and weekends Knowledge of Opera PMS an asset
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
RRSP match
Ability to commute/relocate:
Richmond, BC V6X 1K8: reliably commute or plan to relocate before starting work (required)
Experience:
customer service: 1 year (preferred)
Work Location: In person
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Job Detail
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Job IdJD3383408
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRichmond, BC, CA, Canada
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EducationNot mentioned