Night Auditor/front Desk Agent
Prince George, BC, CA, Canada
Job Description
The Super 8 Prince George is looking for a Front Desk Night Auditor to join our hospitality team. The selected candidate will be responsible for insuring 100% guest satisfaction from the moment the guest arrives until the guest departs.
Duties and Responsibilities:
Check guests in and out while providing a pleasant experience. Issue room keys, pamphlets, vouchers, etc. Answer questions and inquiries about attractions, dining reservations, events, etc. Handle Cash, Debit, and Credit Card authorizations. Review all credit card vouchers for proper imprints, authorizations and correct amounts. Verify and balance daily charges to customer folios, master accounts and house accounts. Observe and report any security issues to management. Close daily financial batches, PMS, and reconcile receipts. Investigate any anomalies found between daily reports and takings. Organize and issue external/internal billing statements. Additional duties as required by management.
Skills and Requirements:
High School Diploma or equivalent Excellent customer service skills. Strong computer skills necessary including experience with Microsoft Word and Excel. Previous experience with a property management system an asset. Detail-oriented and an experienced problem solver. Able to multi-task and handle multiple priorities. A team player with positive attitude. Eagerness to exceed guest expectations. Ability to work weekends and statutory holidays if necessary.
Job Type: Full-time
Pay: From $17.85 per hour
Expected hours: 35 - 40 per week
Experience:
customer service: 1 year (required) hotel: 1 year (preferred)
Language:
English (required)
Work Location: In person
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Job Detail
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Job IdJD3220145
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPrince George, BC, CA, Canada
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EducationNot mentioned