Job Description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.

We are looking for a positive, collaborative and dedicated Network Engineer to be part of our Unified Communications Team.

You are comfortable in a forward-thinking and fast paced environment.

This role reports to the Senior Manager, Network.

We offer a hybrid work environment. Currently the expectation is to work out of our Markham location head office twice a week with the other days being offsite.

Does this sound like you?

What youll do

Primary Responsibilities/Duties

• Responsible for working on and leading on prem & cloud network incidents and tasks in a balanced manner.
• Build and implement technical solutions hands-on that are internally handled and through service providers elsewhere
• Responsible for overall management of networking tools. This includes resolving issues with network devices, firewalls and reports efficiently.
• Call out incidents as required and keep Management advised of status on major incidents.
• Support and Deliver on architecture with partners and vendors on road mapping for networking tools.
• Responsible for coordinating global networks change management, intake and request queue.
• Participate or lead troubleshooting sophisticated network problems. This involves working closely with business units, other infrastructure teams and external vendors, where vital.
• Resolves some first-level and some second-level customer problems and answers questions. Resolves issues and escalates as appropriate
• Work closely with the IT security group to ensure compliance with IT security standards and policies
• Form collaborative relationships with peers, business units, regional technology groups, and external service partners proficiently.

What youll bring

Qualifications

• Intermediate-to-senior professional with hands on experience crafting, deploying and managing large complex network environments
• Minimum 5 years of network experience in complex, fast paced environment; Insurance services and/or telecom
• 2 years + strong hands-on experience in troubleshooting and deployment in cloud environment especially MS Azure
• University Degree in Computer Science, Computer Engineering or IT a must
• Certificate in Azure/AWS is preferred
• Experience working in a environment where some work requires hands on experience and other work is managed through vendor-provided services
• Strong working knowledge of network technologies, particularly Cisco Systems routing/switching, Wifi, Firewalls and load balancer
• Technical understanding in the following areas: Virtualization, network architecture, network security
• Working knowledge of WAN technologies such as BGP, EIGRP, OSPF, MPLS, SDWAN
• Clear, effective communication (written and verbal) is essential, including ability to explain technical information to non-technical audiences and build effective documentation for other teams
• Global or multi-country operations experience an asset

What youll get

• Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Exceptional Career Development opportunities.
• Well support your professional development education.

Additional Information: Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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