Job Description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values \xe2\x80\x93 Care, Commitment, Community, and Confidence.

We are looking for a positive, collaborative and dedicated Network Engineer to be part of our Unified Communications Team.

You are comfortable in a forward-thinking and fast paced environment.

This role reports to the Senior Manager, Network.

We offer a hybrid work environment. Currently the expectation is to work out of our Markham location head office twice a week with the other days being offsite.

Does this sound like you?

What you\xe2\x80\x99ll do

Primary Responsibilities/Duties

• Responsible for working on and leading on prem & cloud network incidents and tasks in a balanced manner.
• Build and implement technical solutions hands-on that are internally handled and through service providers elsewhere
• Responsible for overall management of networking tools. This includes resolving issues with network devices, firewalls and reports efficiently.
• Call out incidents as required and keep Management advised of status on major incidents.
• Support and Deliver on architecture with partners and vendors on road mapping for networking tools.
• Responsible for coordinating global networks change management, intake and request queue.
• Participate or lead troubleshooting sophisticated network problems. This involves working closely with business units, other infrastructure teams and external vendors, where vital.
• Resolves some first-level and some second-level customer problems and answers questions. Resolves issues and escalates as appropriate
• Work closely with the IT security group to ensure compliance with IT security standards and policies
• Form collaborative relationships with peers, business units, regional technology groups, and external service partners proficiently.

What you\xe2\x80\x99ll bring

Qualifications

• Intermediate-to-senior professional with hands on experience crafting, deploying and managing large complex network environments
• Minimum 5 years of network experience in complex, fast paced environment; Insurance services and/or telecom
• 2 years + strong hands-on experience in troubleshooting and deployment in cloud environment especially MS Azure
• University Degree in Computer Science, Computer Engineering or IT a must
• Certificate in Azure/AWS is preferred
• Experience working in a environment where some work requires hands on experience and other work is managed through vendor-provided services
• Strong working knowledge of network technologies, particularly Cisco Systems routing/switching, Wifi, Firewalls and load balancer
• Technical understanding in the following areas: Virtualization, network architecture, network security
• Working knowledge of WAN technologies such as BGP, EIGRP, OSPF, MPLS, SDWAN
• Clear, effective communication (written and verbal) is essential, including ability to explain technical information to non-technical audiences and build effective documentation for other teams
• Global or multi-country operations experience an asset

What you\xe2\x80\x99ll get

• Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Exceptional Career Development opportunities.
• We\xe2\x80\x99ll support your professional development education.

Additional Information: Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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