Job Description

Overview

We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

Greet clients warmly upon arrival and assist with check-in procedures Schedule appointments and manage the salon's booking system Handle phone calls with professionalism, addressing inquiries and providing information about services Process payments accurately using POS systems, including cash handling and cashiering duties Promote salon products through effective merchandising and upselling techniques Conduct product demonstrations to educate clients on available merchandise Maintain a clean and organized salon Assist with retail sales by providing knowledgeable recommendations based on client needs Collaborate with salon staff to ensure seamless service delivery

Skills

Excellent customer service skills with a friendly demeanor Strong communication skills in English and Vietnamese Proficient in technology sales and technical sales concepts Experience in retail sales, merchandising, and upselling strategies Basic math skills for handling transactions accurately Strong organizational skills to manage scheduling and client records effectively Time management abilities to prioritize tasks efficiently in a busy environment Knowledge of phone etiquette for professional client interactions
Join our team as a Salon Receptionist where your contributions will enhance the overall client experience while supporting our talented stylists in delivering top-notch services.

Job Type: Full-time

Pay: $17.20 per hour

Expected hours: 40 per week

Work Location: In person