Job Description

Job description

Opening up a world of opportunity.

We\'re a financial services organization serving more than 39 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.

We\xe2\x80\x99re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.

HSBC Global Services Canada Limited (HGCA), is a subsidiary of HSBC Global Services Limited, owned by HSBC Holdings plc. HSBC Global Services Canada Limited (HGCA) provides operational services to countries across the HSBC Group which is the largest and leading international bank in the Canada.

We help companies and individuals across Canada to manage their finances through three global business lines: Commercial Banking, Global Banking and Markets, and Wealth and Personal Banking.

It\xe2\x80\x99s this global connectivity that you will find yourself inspired and collaborating with colleagues not just locally but also across continents and cultures.

About Global Banking & Markets, IT

Global Banking and Markets (GBM) provides financial services and products to corporates, governments and institutions worldwide, building partnerships with them to help them achieve consistent, long-term performance. We use the strength of HSBC\xe2\x80\x99s international network to connect emerging and mature markets, covering key growth areas. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales, and transaction banking.

The Global Banking and Markets Technology team is dedicated to supporting Global Banking and Markets by working in partnership with business leaders who rely on us for delivering innovative, robust, stable platforms to enable their investment and financial solutions for clients. Join Global Banking and Markets Technology and be part of the global connectivity, collaboration and team that spans across 20 countries. The total number of successful production releases surpass some of the biggest blue chip tech companies. Canada is a key location in Global Banking and Markets Technology\xe2\x80\x99s global growth strategy and is receiving global attention for its deliveries.

About the role

The role is within a global team operating in DevOps model with 5 staff in Toronto, 1 in London, 2 in Hongkong and 8 in China. The global Foreign Exchange Options (FXO) team numbers 90 people split in functional pods mostly based in Asia Pacific region, with support outside of core pod hours managed through a triage layer of resources from other pods in Europe, Middle East and Africa (EMEA) and America regions. It\'s therefore expected that Murex resources in London and Toronto are sometimes required to provide initial incident cover for a range of application in FX Options technology platform.

There are a number of functional pods in Foreign Exchange (FX) Option including: Murex, Trade Services, Pricing and Hedging, eRisk and Distribution as well as Trade Reporting. We are also working closely with Global Foreign Exchange (FX) Compute team.

Foreign Exchange (FX) Options Murex (version 3.1) Primary Trading System is used for Risk Management, Trade Lifecycle management and Reporting for Foreign Exchange (FX) Options Business.

Foreign Exchange Options (FXO) Murex is a global instance supporting 3 main hubs - London, Hongkong and New York and up to 30 other entities with a daily average volume of 10k trades. The platform supports a wide range of vanillas, exotics and HSBC flex products.

Responsibilities

• Providing functional support for Front Office, Middle Office and Traded Risk users including assistance with PnL and Risks investigation
• Analysis of trade lifecycle issue including reporting, working with the Back Office to analyse Front to Back issues.
• Communicate with the Business, Murex, IT development and support teams to capture requirements, develop and release necessary changes
• Working with the Quants team to identify issues in HSBC Flex valuations
• Providing functional advice and support to other members of the global team
• Delivering bug fixes to production using continuous delivery methodologies
• Contribute to the knowledge base to enhance effectiveness of pod and triage layer
• Contribute to Monitoring and alerting

Control

• Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
• Maintain HSBC Internal Control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk considerations.

Requirements

Experience:

• Software Engineering experience with excellent technical aptitude and ability to code.
• Primary Trading Systems Experience: Risk management screens, Troubleshooting PnL and Risk queries, trade workflows.

Skills and Competencies:

• Detailed Knowledge of FX Derivatives
• Software Engineering
• Relational Databases, SQL proficiency
• Excellent communication, verbal and written
• Excellent interpersonal skills
• Ability to work to tight deadlines and under pressure without sacrificing accuracy and quality
• Team working

Ideal experience:

• Investment Banking IT background desirable, as is experience of working in a front office environment
• Strong Murex application knowledge: Simulations, Livebook, PnL, Risk, Datamart, General Settings, Market Data Import, MxML Exchange
• Previous experience support FX Options business
• Java & Python coding
• Previous experience working in DevOps and High Performance teams
• Experience working as part of geographically diverse team

HSBC Proud

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We encourage all Black people, Indigenous People of Canada and people with disabilities to self-identify in their applications. Please contact our Canada Careers mailbox ( ) with any additional inquiries or for support and reasonable accommodations during the selection process.

If this is not the ideal role for you, we invite you to so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.

HSBC