Job Description

The Corporation of the City of Thunder Bayhas a rewarding opportunity for aMunicipal Law Enforcement Officer IV (Licensing & Coach Officer)!Thunder Bay is the largest community on Lake Superior. With a census metropolitan area population of 123,258 (Census 2021), it is the most populous municipality in Northwestern Ontario. Deeply rooted with European and Indigenous cultures, Thunder Bay is the sixth most culturally diverse community of its size in North America. The Community values a high quality of life and promotes a clean, green, beautiful and healthy community that provides economic opportunity, respects diversity and provides affordable and safe neighborhoods that are accessible to all.Thunder Bay is a vibrant community and is the region\'s commercial, administrative and medical hub. From trees to transportation to the new frontier for research, health and life sciences, the community stands for hard work and innovation. The City by the Bay is home to 38 elementary schools, three middle schools, eight secondary schools, two private schools, an adult education facility, a post-secondary college and a university institution that provides a medical school and a law school.As a four-season outdoor paradise Thunder Bay is the sunniest city in eastern Canada with an average of 2121 hours of bright sunshine each year. It is also one of the most dynamic "Cultural Capitals of Canada". Residents and visitors of Thunder Bay enjoy the har\xc2\xadmony of a city rich in wide-open green spaces, parks and wilderness - and a major centre for visual and performing arts, and culture.If you truly enjoy the advantages of work life balance that a smaller city provides in a large organizational setting, then come join us!If you already live here, we can\xe2\x80\x99t wait for you to join our team!The OpportunityThe Municipal Law Enforcement Officer carries out the duties related to the application and enforcement of all Municipal by-laws, including parking, traffic, animal control, and all Provincial statues applicable to municipalities. They are responsible for daily focus on licensing and permit monitoring, complaint investigation and enforcement, including standards inspections for business licensing compliance and coordinating special enforcement projects, and acting as an alternate court officer.This role reports to the Supervisor Municipal Enforcement Services and has the following accountabilities:

• Reviews various completed licence and permit applications as primary officer to ensure conformance to by-laws; creates various terms and conditions for licence/permits as required; recommends approval for issuance or appropriate suspension or revocation of licences/permits, for cause; performs business licence related property standards inspections in conjunction with other departments and/or agencies.
• Responds to action property standards and defects reported or observed to ensure the City\xe2\x80\x99s maintenance and safety standards are being met.
• Assists in conducting research and surveys required for the preparation of by-laws, enforcement policies, and procedures concerning business licensing and permit issuing processes.
• Patrols and proactively observes and actions possible infractions; responds as a primary investigator, and/or in support of another MLEO, to all calls-for-service from Dispatch and/or the Supervisor, and determines actions and responses required; properly documents and investigates those complaints related to all by-law and Provincial or other violations, as directed.
• Identifies and responds to emerging and/or current licensing/permit enforcement issues; plans, organizes and coordinates special projects for team enforcement or educational response.
• Ensures all complaints/referred investigations, assigned projects, or proactive enforcement directives are completed.

Ideal Candidate

• Diploma in law enforcement or a related field; and
• Successful completion of MLEO Foundations training or equivalent; and
• Two years\xe2\x80\x99 as MLEO III (Field Enforcement Officer) with municipal parking or animal control experience, together with CPSO designation or equivalent; or
• Three years\xe2\x80\x99 as a designated MLEO III, together with Ontario Property Standards Officer training Levels I, II & III
• Must possess or be able to obtain and maintain the designation of Certified Property Standards Officer within 3 years of hire, and successfully complete the Municipal Law Enforcement Officer Training Course within one year of hire
• Must have the ability to interpret by-laws, government legislation, municipal policies & guidelines, and other operational policies, procedures, guidelines & directives

For a detailed job description clickWhy be a part of our Municipal Enforcement Services?This is an exciting opportunity to be part of a robust and capable compliance team, able to effectively respond to all types of calls-for-service, in a safe and efficient manner. Successful candidates can expect extensive, pre-employment cross-training in all required services areas, strengthened with annual refresher training sessions and a coaching/mentoring program. Additionally, Officers will be fully supported with the latest in-vehicle computer and communication technologies, personal safety equipment supports, live dispatch and a dedicated enforcement vehicle fleet.Why Work for the City of Thunder Bay (CTB)?When you work for the City of Thunder Bay, you are part of our team, and here you can:

• Experience your importance,
• Unleash your potential,
• Know your work matters,
• Embrace diversity,
• Make a difference,
• Join a dedicated team, and
• Build community.

Learn more about the top reasons to work at the CTB:Great Tangible BenefitsAs an employee with the Corporation, you will be in receipt of the following amazing benefits:

• competitive salary
• matching pension plan
• paid vacation and holidays
• health benefits coverage \xe2\x80\x93 100% employer paid health, vision, & dental benefits
• life insurance & accidental death & dismemberment insurance (2 times your annual salary)
• employee family assistance program (EFAP)
• employee wellness program
• voluntary leave purchase plan (purchase 5 additional leave days)
• corporate training & leadership development
• tuition reimbursement program (continuous learning)
• career progression opportunities

Beautiful Thunder BayLearn why Thunder Bay is such great place to live and work:General Information:As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

• Photos
• Any certificates that have photo identification
• Driver\xe2\x80\x99s licences
• Police records checks

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866Watch this video to learn more about our City at:

City of Thunder Bay