Job Description

Competition # : 38285

Department: Service Nova Scotia and Internal Services

Location:

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: \xe2\x80\x8b3/17/2023\xe2\x80\x8b (Applications are accepted until 11:59 PM Atlantic Time)

Who We Are

The Nova Scotia Digital Service (NSDS) is a team within government, and we are putting people first. We are called a \xe2\x80\x9cdigital\xe2\x80\x9d service for a reason \xe2\x80\x93 because we are helping government work the way that people expect things to work these days.

Our team is large, diverse, and passionate about making a difference in peoples\xe2\x80\x99 lives. We believe in user-centered iterative digital service design, and practice internet-era ways of working. Working at the NSDS means you will be a part of a team whose work makes a difference through designing, continuously improving and delivering the programs and services people need, alongside caring, compassionate, highly skilled people.

The Digital Platforms Division\xe2\x80\x99s focus is on building a government as a platform approach to enable the Province to deliver simpler, faster, safer, user-centered services through a \xe2\x80\x98build once and use many times\xe2\x80\x99 approach.

At the NSDS, we don\'t just accept difference - we celebrate a supportive culture of diversity, inclusion and belonging!

The people who use government programs and services come from all walks of life. It is important that the NSDS reflects the people that we serve \xe2\x80\x93 so we can deliver better, and more accessible, and inclusive public services. We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.

Who You Are

You are an internet-era servant leader who has strategic leadership with a track record of delivery. You are passionate about people\xe2\x80\x99s experiences and want to make people\xe2\x80\x99s lives better. You\xe2\x80\x99re curious, and your humbleness helps you learn and grow. You love to collaborate across roles and organizations, and you can create a path forward from uncertainty. You are comfortable inspiring others with your communication skills whether they be senior leaders or technical teams.

You share our values of Respect, Integrity, Diversity, Accountability & The Public Good, have a passion for service excellence and actively promote and encourage the importance of people, teams, diversity, and culture.

About Our Opportunity

We are looking to transform the way we serve our citizens and to strengthen our team with the addition of a MS Power Platform and Dynamics Senior Solutions Architect. This position is part of the Digital Platforms team that builds and operates reusable software services supporting the delivery of modern digital experiences to Nova Scotians.

As the MS Power Platform and Dynamics Solution Architect, you will report to the Manager, Emerging Platforms and be part of an empowered multi-disciplinary team working alongside product managers, senior architects, developers, and product associates, working in collaboration, and working in the open on complex digital products. You will architect and champion the development, continuous improvement, and support of Power Platform environments and D365 (formerly Dynamics CRM) technology instances.

What You Will Be Doing

• Use your extensive product knowledge to architect, define, document, present, and implement effective Power Platform and Dynamics CRM/365 solutions
• Champion Power Platform and Dynamics CRM/D365 and potentially Power Platform solutions through defined architecture and technical review processes
• Collaborate with multi-disciplinary teams. Work with product managers, service designers, and end users to develop a deep understanding of the user needs to help define and build Power Platform and Dynamics solutions
• Understanding user needs and implementing common shared platform components
• Collaborate with your team and clients to identify client needs through interviews, workshops, and requirements analysis, define a solution to meet those needs and implement a working, timely solution
• Understand, diagnose, and recommend solutions for specific functional and technical challenges
• Implement Power Platform and Dynamics CRM solutions leveraging out of the box capabilities, configuration, and customization
• Use Agile methods for product delivery, including daily stand-ups, working in sprints, working through a backlog in tools such as Jira, delivering minimum viable products and continuous improvement
• Supporting delivery of digital services, including work break down structures, scoping, resource planning, time, and financial estimates for delivering platform solutions
• Lead functional, technical analysis and documentation activities
• Tier 3 support for Power Platform and Dynamics D365 platform and solutions
• Understand, evolve, and augment team best practices
• Mentor, motivate and coach team members towards professional development

What You Bring to the Table

Bachelor\xe2\x80\x99s degree and/or Master\xe2\x80\x99s Degree plus Five (5) or more years of experience implementing CRM or case management solutions in large and complex environments, with three (3) or more years experience with Power Platform and Dynamics CRM and/or D365 (or the equivalent combination of training and experience).

Experience in:

• Power Platform and Dynamics CRM / 365 solutions
• In-depth knowledge of Software Development Life Cycle and design
• Experience working in an agile manner within a multidisciplinary team
• Deep understanding of platform integration patterns and APIs, system integrations, software engineering patterns, development of architectural/high level designs within defined architectural frameworks and software engineering patterns
• Proven experience in designing complex integration of multiple systems
• Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations and team leadership
• Experience with Azure Active Directory and Exchange

Knowledge and experience in the following would be an asset:

• Experience working with public sector
• Experience working in an agile manner within a multidisciplinary team
• Microsoft Certified: Dynamics Fundamentals (CRM)
• Microsoft Certified: Power Platform Developer Associate
• Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
• ITIL Foundations Certification
• Understanding accessibility requirements in solution design
• Shifting organizational culture of development teams to one of continuous product improvement and the reduction of silos between the development and operation of software

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

We recognize that everyone brings different skills and experiences to the table and that not everyone \xe2\x80\x9cchecks all the boxes\xe2\x80\x9d. We encourage you to apply anyway! Tell us why you\xe2\x80\x99re the right fit for the job.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

What We Offer

• An opportunity to fundamentally reshape the way programs and services are delivered for an ambitious, complex organisation that serves nearly a million people and positively impact the lives of Nova Scotians.
• A position that comes with significant responsibility and opportunity to make an impact, interact regularly with senior officials, and shape the future of the province.
• Be a recognized internet-era technology leader via talks, events, and blogging.
• The freedom and significant opportunity to shape a team and supplier ecosystem
• A close-knit, collaborative team of digital leaders and an engaging workplace where our employees feel valued, respected, connected, and tuned in.
• Forward-thinking policies and strategies.
• Countless career paths and resources to develop yourself.
• Flexible working arrangements to support your life at and outside work.

Benefits

Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click to learn more about our various benefits offering and eligibility criteria.

Pay Grade: PR 17

Salary Range: $3,001.65 - $3,525.41 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Government of Nova Scotia