At Active Mortgage we pride ourselves on being a dynamic and innovative mortgage brokerage, providing exceptional service to our clients while fostering a fast-paced, collaborative environment. Our modern office space offers a comfortable and supportive atmosphere, and we embrace a hybrid work model, giving our team flexibility to thrive both in and out of the office. With a great team of professionals who are passionate about what we do, we work together to deliver top-notch solutions to our clients and create a workplace where everyone can grow and succeed.
Key Responsibilities:
Construct and submit mortgage applications with accuracy, and adherence to lending policies.
Analyze supporting documentation such as income verification, credit reports, appraisals, and other relevant documents.
Apply insurer and lender underwriting guidelines to assess risk and make informed lending decisions.
Identify and flag potential risks and inconsistencies, requesting additional documentation when necessary.
Issue conditional approvals and work with mortgage brokers and internal teams to clear conditions efficiently.
Maintain knowledge of Canadian lending policies, mortgage default insurers' guidelines, and evolving market trends.
Communicate decisions and rationale clearly, both verbally and in writing.
Contribute to a positive team environment while managing individual underwriting pipelines effectively.
Ensure compliance with regulatory requirements, privacy standards, and internal audit policies.
Key Performance Indicators (KPIs)
Annual Volume
Definition:
Average amount of business to underwrite
Target:
$200,000,000 as our team expands. We will assess your workload as time progresses. We currently always have about 40 files on rotation. This is subject to grow as team grows.
File Turnaround Time
Definition:
Average time taken to underwrite a file from receipt to decision (e.g. approval, suspension, decline).
Target:
Typically 24-72 hours for standard files.
Underwriting Accuracy / Error Rate
Definition:
Percentage of files returned or flagged due to errors, missing documentation, or incorrect assessments.
Target:
Less than 3-5% error rate.
Approval to Broker Complete Accuracy
Definition:
All files to be converted to broker complete/compliance completed within this target.
Target:
Less than 5 business days.
Approval Rate
Definition:
Percentage of submitted applications that receive lender approval (after underwriting).
Target:
80-90% depending on application quality and lender relationships.
Condition Clearance Efficiency
Definition:
Average time taken to review and clear outstanding conditions.
Target:
Within 24-48 hours of receiving documents.
Compliance & Documentation Adherence
Definition: Adherence to regulatory and brokerage documentation standards (audit-ready files).
Target: 100% compliance.
Time to Initial Review
Definition:
Time from when a file is received to when the first touch or communication is made.
Target:
Within same business day or within 4 business hours.
Cross-Training & Contribution
Definition:
Engagement in training junior staff, updating SOPs, or contributing to internal knowledge-sharing.
Target:
Track via participation and internal goals.
Why Join Us?
Competitive salary and benefits package.
Opportunity for professional growth and development.
Supportive, innovative, and collaborative team environment.
Modern office space with a hybrid work model.
Exciting, fast-paced work in the mortgage industry.
Hours & Compensation:
Starting annual salary $65,000
Bonus/Commission: 15% of base salary, based on KPI performance.
Any deals brought in by you will have 25% compensation payout.
Job Type: Full-time
Pay: From $65,000.00 per year
Work Location: Hybrid remote in Dartmouth, NS B3B 1H7
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.