Job Description

Description :

Job Summary:

UKG is seeking a Pre-sales Technologist. This position is responsible for providing sales support through technical product demonstrations, knowledge transfer, documentation of best practices, participation in organizational readiness and team meetings and assisting sales team members throughout the sales cycle to secure new business for UKG.

The qualified candidate must have extensive experience working in a technical sales support role selling to enterprise software buyers or experience in a Sr. technology executive role, strong communication, technical and analytical skills and proven problem-solving experience handling complex and challenging situations in a professional, timely, and thorough manner. The ideal candidate is self-motivated, a self-starter and driven to provide the highest quality of support to the sales team and external customers. The qualified candidate will also have a high level of interest in technology, enterprise software and the human capital management technology space along with extensive knowledge in cloud based software and service delivery models.

Essential Duties and Responsibilities:

• Provide front-line technical, product and process support for internal sales team members and external customers with a high degree of satisfaction and technical expertise
• Complete technical sections of customer submitted requests for proposal
• Assist in maintaining request for proposal question and response answer bank
• Participate in prospective customer calls sharing information on UKG's products and technology during the sales cycle
• Assist in conceptual architectural design of integrated systems including customer on-premise and/or cloud based solutions such as ERP, time & labor, planning/budgeting/forecasting, analytics, etc... with the UKG suite of applications

• Provide prospective customers with information about UKG's products and technologies, demonstrating how our solutions align with their business strategy and use of technology systems and architecture to achieve organizational goals

• Provide technical product demonstrations and assistance to Solutions Consultants in support of functional prospective customer demonstrations
• Ongoing knowledge transfer, training, and support of team members
• Drive process and product improvement
• Acquire, maintain, and expand knowledge of all aspects of UKG products and services
• Drive sales enablement

• Experience selling enterprise software solutions to Sr. Information Technology and executive leadership
• Minimum of 2 years in a technical consulting sales or enterprise architect role, preferably in the human capital management or ERP space
• Very strong presentation skills and the ability to demonstrate confidence and expertise when presenting in front of a group
• Extensive knowledge of Software-as-a-Service delivery models, private and public and hybrid cloud deployments
• Strong analysis, task management and time management skills
• Self-motivated, self-starter with the ability to work autonomously
• Proven leadership within a sales or IT team; ability to coach, train, mentor and lead others
• Excellent consulting skills
• Strong organizational and problem-solving skills

• Ability to balance multiple priorities