Job Description

Do you believe that providing exceptional customer service is the key to a company's success?At Pay2day, we believe this to be a vital component of success for the individual hired. Within the role of a Financial Customer Service Representative, we are looking for individuals who model they way through every client interaction because our clients are the lifeline of our business.To be a better and different kind of financial service provider; we believe in being EPIC in all we do.Our ideal candidate is in search of an opportunity that allows them to enhance their professional skillset while embracing a culture of ongoing feedback for that next level development.While assisting clients meet their financial goals and building relationships at all levels, you will be part of a team that truly cares. If you're looking for opportunities within Pay2Day, we offer multiple levels of development programs to those that possess the right attitude and a determination to succeed.Additional Characteristics of Our Team Members Include: Team player: We succeed together; a collaborative approach wins. Goal oriented: Results reflect our frontline team's commitment. Open to feedback: At all levels feedback is a constant, feedback is a gift. Problem Solving: Initiative to get the job done, breaking down the barriers to find a solution. Innovative: Creativity and thinking outside the box is promoted, at Pay2Day the best idea wins! Detail Oriented: Both internal and external clients matter so we take care in how and what we do to continually exceed expectations. Communication: Open communication and productive conversations are a focus. Transparency at all levels allows us to success as a team. Adaptable: Working within an ever-changing industry means you are comfortable with adapting to and embracing change.Job Responsibilities: Delivering an exceptional client experience/ Responding to client inquiries and requests. Cash handling/ Data entry Opening and/or closing the store Communicating with clients to solidify payment arrangements on past due accounts Reviewing applicants and completing financial risk assessment to determine approvals Collaborating with various departments as required Tasks as assigned by your Branch Manager that are client and revenue focused.If you believe that the role of a Financial Customer Service Representative sounds like a fit for you, we want to meet you!Job Types: Full-time, PermanentSalary: $16.50-$17.50 per hourSchedule:

• 10 hour shift

• Secondary School (preferred)

• customer service: 1 year (required)
• Cash handling: 1 year (preferred)