Job Description

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Job ID:

J1122-0437

Job Type:

Temporary Assignment or Contract

Duration:

12 mois / 12 months

Job Category:

Academic Administration

Open Positions:

2

Faculty / Department:

Student Affairs / Administration

Campus:

Main campus (downtown)

Union Affiliation:

Support Staff (SSUO)

Date Posted:

November 21, 2022

Closing Date:

December 1, 2022

Hours per week:

35

Salary (Grade: 09) Hiring salary range
$65,809-$83,129

The University of Ottawa-A crossroads of cultures and ideas

The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of representation, and that increasing the diversity of our faculty and staff supports this objective. Our goal is to provide students with the best possible learning experience, in an environment that reflects the diversity of its people, their ideas, and their identities.

We are one of Canada's top 10 research universities-our professors and researchers explore new approaches to today's challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork, and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong!

Position purpose:

Reporting to Psychotherapy Managers at the Student Health and Wellness Center, conduct the initial mental health unit triage process to assess students' summary mental health needs and well-being, with a view to directing them to the appropriate professionals and resources, thus promoting a culture of well-being, perseverance, and academic success.

In this role, your responsibilities will include:

Lead the complex process of assessing (administering questionnaires, assessing need, providing support) of student needs, within the Centre's mental health and student health and wellness unit, by asking personal and relevant questions to target, in collaboration with the student, his needs in terms of well-being and mental health.

Meet students who show up punctually at the Center, to support them when they experience emotional distress. Intervene in suicide prevention and establish safety plans with students in crisis and at risk.

Participate in interdisciplinary and multidisciplinary meetings to follow the evolution of programs and services and present the needs of students by inviting colleagues to present how their sector can meet them.

Consult regularly with colleagues from health promotion teams; student support; school accommodation; the psychology team; psychotherapy, psychiatry, etc., to observe and decelerate trends in student needs.

Refer students to clinic professionals following the primary evaluation process, while maintaining communication with managers to maintain equitable distribution among professionals. This responsibility is carried out considering their expertise, experience, and availability. Communicate on a weekly basis to colleagues the effectiveness of this referral process and the issues encountered (e.g. waiting time) in order to adjust effectively.

Ensure the continuous development of skills in active listening, empathy, and clinical judgment to demonstrate knowledge, know-how and interpersonal skills in the evaluation meeting. Participate in clinical consultation sessions to enrich one's skills and contribute by sharing with the team student needs, trends likely to respond to adapt our service offer.

Referral to internal and external resources at the University. In keeping with our stepped care model, assign students with complex and specialized needs to external resources to meet their needs. Communicated to the managers of the psychotherapy team the referral needs so that they can create and maintain other partnerships

What you will bring:

• Undergraduate degree in social sciences (psychology, social work) or other related discipline or equivalent combination of education and work experience.

• 3 years of experience in health services in a multi-disciplinary team

• Knowledge of issues related to mental health (for a university clientele).

• Knowledge of internal and external resources or training to be provided by the university on internal resources (and external if possible).

• Strong skills in hospitality, active listening, empathy, emotional containment, communication, and interpersonal relations.

• Ability to collaborate in an interdisciplinary and multidisciplinary environment, inside and outside the University.

• Sensitivity to issues of confidentiality, informed consent and accessibility, as well as to diversity issues.

• Clean criminal record.

• Applied suicide intervention training (ASIST) or equivalent training. (May be provided by the University).

• Knowledge and experience of computer systems and software such as Windows, word processing, spreadsheets, databases, Internet, and email.

• Ability to work evenings and weekends as required.

• Bilingualism - French and English (oral and written expression).

Key Competencies at uOttawa:

Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.

Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

Bilingualism: French and English (spoken and written); to be considered for this position, candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We are at our best when everyone has a seat at the table, and when we are made to feel like we belong. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click to find out more.