Job Description

Job Opportunity: Membership & Engagement Coordinator (Parental Leave Contract)

Status:

Full-time, Temporary Contract

Reports To:

Executive Director

Salary:

$50,000-$55,000/year (based on experience)

Location:

Remote

Duration:

12-month contract, starting October 2025 (Date TBD)

The CIO Association of Canada (CIOCAN) is a national not-for-profit organization that connects CIOs, CISOs, and senior IT leaders across Canada. Our mission is to foster collaboration, executive development, and the exchange of best practices in the evolving technology leadership landscape.

We're seeking a

Membership & Engagement Coordinator

to join our team during a parental leave period. This role focuses on growing and supporting our membership community and enhancing the overall member experience, while also contributing to communications that showcase the value of CIOCAN across Canada.

What You'll Do

Membership Growth & Engagement

Develop and execute outreach strategies to attract new members and build meaningful partnerships. Analyze membership data and trends to inform engagement initiatives. Create personalized engagement activities to foster strong, long-term relationships with members.

Retention & Satisfaction

Implement programs that enhance member value and satisfaction. Monitor feedback and respond to member inquiries with professionalism and care. Work collaboratively with colleagues to improve retention efforts and overall member experience.

Communications & Outreach

Prepare member-focused content for newsletters, social media, and digital campaigns. Coordinate communications that highlight the benefits of membership and upcoming opportunities. Support promotion of CIOCAN programs and events that strengthen member engagement.

Team Collaboration

Work closely with staff and volunteers supporting membership activities. Contribute ideas and improvements that align with CIOCAN's values of inclusion and innovation. Collaborate in a flexible, remote-first environment.

What You Bring

Post-secondary education in business, communications, or a related field. 3+ years of experience in membership coordination, business development, or a similar role. Strong communication and interpersonal skills, with a focus on relationship-building. Organized, detail-oriented, and comfortable managing multiple priorities. Experience with membership management software and CRM platforms (experience with

PipeDrive

and

PropFuel

is an asset but not required) Familiarity with digital outreach or communications strategies that support engagement goals. Experience in the not-for-profit or association sector is a strong asset. Ability to thrive in a collaborative, remote, and fast-paced work environment.

Why Join CIOCAN?

We're proud to offer:

A flexible, remote-first work culture. A values-driven team that supports families and work-life balance. Opportunities to make a meaningful impact in Canada's technology leadership community.

How to Apply

Please submit your resume and cover letter to:

Lorraine Bauer, Executive Director - members@ciocan.ca

We welcome applications from all qualified candidates and are committed to building a diverse and inclusive workplace.

This position is fully remote; however, the successful candidate must also be available and willing to travel on occasion as required.

Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Benefits:

Flexible schedule Work from home
Work Location: Remote