POSITION: Member Service Counsellor - Travel Services Call Centre LOCATION: Work-From-Home Summary Description: Member Service Counsellors work in CAA North & East Ontario\xe2\x80\x99s Travel Services Call Centre and assist Members with a variety of inquiries and purchases. They address queries primarily through the phone and the web. Member Service Counsellors provide information regarding travel, touring, and TripTik products; International Drivers\' Permits, insurance, and memberships. They renew, upgrade, change account information and sell CAA memberships by phone. In this role, Member Service Consultants will also be responsible for selling our CAA Travel Insurance Product. Duties/Responsibilities:
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