POSITION OVERVIEW:
CALL CENTRE REPRESENTATIVE (FLEXIBLE SCHEDULE)
Join our team and grow with us! We are now hiring Call Centre Representatives for various shifts to answer inbound calls and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services.
Both full-time and part-time options are available, with multiple shifts and scheduling options. The right candidate for this position should be willing to learn on the job, have excellent communication skills, and be highly reliable.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. :
POSITION RESPONSIBILITIES:
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
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