Job Description

Looking to grow your career in health, wellness, and client experience?

Want to start part-time with the opportunity to grow into a full-time leadership role?

This could be the perfect role for you.

StretchLab Port Credit Village is seeking a

people-focused, driven, community-minded team member

who loves building relationships, supporting clients, and helping create an exceptional member experience.

In this role, you'll create an unforgettable member experience, ensuring every client sees and feels the value of their membership. You'll build a thriving community, manage engagement initiatives, and take ownership of day-to-day studio operations to drive customer retention and business growth.

If you have a passion for wellness, enjoy connecting with people, and are excited about growing into a larger leadership role over time, we want to meet you.

This is a career-building opportunity

--you'll gain hands-on leadership experience in a growing health and wellness brand

with the potential to advance into multi-unit management or corporate roles

.

About This Role...

This is a

growth-focused position

ideal for someone who may not yet have management experience but wants to grow into it.

We are looking for someone who:

? Has availability--including

evenings and some weekends

? Has drive, initiative, and pride in their work
? Loves engaging with people and building community (online & in person)
? Can manage client relationships and deliver great experiences
? Wants to learn, grow, and eventually step into a full-time leadership role
? Has a passion for health, fitness, movement, recovery, or wellness

You'll start hands-on with member experience, community engagement, social media support, and operational tasks--with the opportunity to grow into a

Studio Manager / Member Experience Manager

role as you develop.

What You'll Do...

Member Experience & Client Support

Welcome members, learn their goals, and help ensure they feel supported. Assist with membership discussions, follow-ups, and client check-ins. Build strong relationships that help members stay consistent and engaged.

Community Engagement

Help create a warm, friendly, supportive environment in the studio. Support in-person community initiatives, appreciation gestures, and VIP moments. Assist in planning and executing small events or campaigns that bring members together.

Social Media & Online Community

Contribute to social media posts, stories, and engagement. Highlight member transformations, events, and day-to-day studio moments. Help strengthen our digital community presence.

Studio Operations

Support daily studio operations including scheduling, tidiness, member flow, etc. Assist the Flexologist team and ensure smooth member experiences. Learn the operational systems that support a thriving wellness studio.

Growth Path: Leadership Development

Over time, you'll have the opportunity to learn and take on:

Membership sales & retention strategies Social media planning Community-building programs Leadership responsibilities Studio operations and performance management

Who This Role Is Great For...

This role is perfect for someone who is:

Early in their career and looking for

meaningful professional growth

Passionate about

health, wellness, or boutique fitness

Skilled at creating warm, positive interactions Reliable, organized, and driven to succeed Interested in part-time hours that could grow to full-time Looking for a role where their personality, people skills, and initiative matter
Experience in customer service, hospitality, fitness, recreation, studio environments, wellness clinics--or any client-facing role--is an asset, but not required.

Attitude, drive, and enthusiasm matter most.

Why Join StretchLab Port Credit Village?

Career growth path

from entry-level to leadership

Exciting wellness environment

with a premium client experience

Hands-on training

across studio operations, client management, and engagement

Supportive team

in a growing health & wellness brand

Opportunities for bonuses

tied to performance and engagement

Health & wellness perks

including access to stretch programs

Ready to Grow With Us?

If you're passionate about wellness, love connecting with people, and want a role where your career can grow as the studio grows, we'd love to connect.

Apply on Indeed

and let's build something special together at StretchLab Port Credit Village.

https://www.stretchlab.com/first-timers

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$21.00 per hour

Expected hours: 20 - 30 per week

Benefits:

On-site parking Store discount
Ability to commute/relocate:

Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have at least 1 year of experience in a customer-facing role (e.g., hospitality, wellness, fitness, retail, recreation) responsible for managing clients, members, or customers (e.g., follow-ups, check-ins, account management, engagement)? Have you ever helped build a community--online or in person? If so, what was your role and what did you do? What motivates you professionally right now, and what are you hoping your next role helps you grow into? What is your current availability, including evenings and weekends, and are you open to growing into more hours over time?
Location:

Mississauga, ON (preferred)
Work Location: In person