Job Description

Reporting to the Chief Operating Officer (COO), the Member Dining Manager (MDM) will work closely with the Events & Catering Manager (ECM) to provide a high-quality food and beverage experience to members and guests of The Cataraqui Golf and Country Club, Limited (Club). The position includes administrative duties and occasional active participation in food and beverage service. Duties and responsibilities will vary with seasonal fluctuations in staffing levels.

General Responsibilities:

As required, the MDM will fulfill supervisory and actual services to Club members and guests at member functions, regular dining, private functions and special events. As an integral member of the Club's management team, the MDM will provide supervision and training to all food and beverage staff to ensure that Club policies are adhered to by staff, members and guests Assist the Finance & Administration Officer (FAO) in the preparation of draft annual food and beverage budgets for review by the COO, according to schedule set by the COO. Assist COO to achieve or exceed the annual departmental budget, once approved Responsible for the efficient and effective use of Jonas computer software to accomplish all food and beverage functions and for staff training. Effectively communicate with staff to ensure compliance with Club policies, operating procedures and applicable legislative regulations Maintain strict sanitation standards in accordance with policy Support a healthy and safe working environment, ensuring all Food & Beverage staff are aware of and work in compliance with all health and safety regulations. Possess a current and thorough understanding of Club policies, Club general operating procedures, regulations of AGCO, Ontario Employment Standards, Workplace Safety, AODA and other applicable regulations of governmental agencies and will educate and ensure adherence to all food and beverage staff. Present a positive and professional image of the organization when interacting with members, guests, visitors, staff and other external stakeholders As a manager on shift, is responsible for maintaining efficient and smooth Club operations, including supervision of all staff, and effectively dealing with issues or emergencies as they arise

Key Responsibilities: include but are not limited to

Provide guidance and support to all food & beverage staff during service hours in all food & beverage areas of the Club Issue regular updates to Club Members regarding weekly menus, special events, news and information Assist with and/or manage the planning and facilitation of special events and functions Initiate the recruitment and selection process of Food & Beverage staff Provide scheduling, mentoring, training of servers and bartenders, labour review for payroll, performance management processes in conjunction with the ECM Development of wine lists and beverage promotions Work closely with the Executive Chef to update, review and print menu changes Attend weekly management meetings Conduct monthly inventory counts Maintain inventory levels of all Club and golf course food & beverage locations with budgets and assist in completion of monthly inventory Maintain adequate levels of locker room supplies, linens, sundries, etc Weekly ordering of all beverage and sundry inventory Organize, stock, clean and repair bars and bar equipment, including Fore11 and beverage cart on daily basis Implement the standards of Club food & beverage operations Investigate and resolve food & beverage quality and service complaints in a timely fashion Ensure that staff always showcase professionalism in member relations Resolve staff, member and guest concerns quickly and efficiently Comply with the standards set by Smart Serve, declining to serve alcohol to people who are or appear to be intoxicated Report to work in a professional and well-groomed manner Duties as assigned

Work Environment

Interaction with Members, staff and visitors Prolonged standing and walking Ability to lift up to 30 lbs Standing and walking for extended periods of time

Work Hours

Varies according to the Club's needs and can include occasional overtime, evening, weekend, and holiday hours to accommodate the food requirements of the Club. May include late closings

Education /Work Experience

Minimum 2-5 years management experience in a dining and/or banquet environment and experience in a leadership role preferred Extensive wine and cuisine knowledge preferred Ability to function effectively in team situations Proficient computer skills with MS Word, Outlook, Internet and Excel Experience with Jonas is an asset

Skills & Knowledge

Safe Food Handling Certification/Smart Serve Service oriented, takes pride in completing routine tasks, flexible, organized, and detail oriented Demonstrated time management skills Demonstrated abilities to prioritize and manage conflicting demands High level of integrity and excellent work ethic Ability to work individually as well as part of a team Ability to effectively communicate both verbally and in writing Ability to interpret and implement company policies, procedures and relative legislation High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment, interacting with people in a friendly and professional manner Ability to function effectively in team situations, both within the Food & Beverage/Kitchen department and across all departments
Job Types: Full-time, Permanent

Pay: From $77,000.00 per year

Benefits:

Dental care Discounted or free food Extended health care On-site parking Paid time off
Ability to commute/relocate:

Kingston, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person