Job Description

Seiden Health is a leader in Canada's independent medical assessment field. For nearly four decades we have worked with the best assessors and biggest clients to provide the highest quality independent medical evaluations. Our focus on quality has resulted in consistent growth, allowing us to adapt and expand. There's never been a better time to join or team.

Role Overview:

Seiden Health is looking for an intake/booking coordinator to join our insurer services team. You will process referrals from auto-mobile insurers following a protocol set out in the Statutory Accident Benefits Schedule (SABS). It is both a technical position that requires excellent time management skills, capacity to prioritize and strong attention to detail and a customer facing position where you act as the primary contact and problem solver to the client. You will work with staff across all departments of the company, and external medical professionals.

The position is well suited for a reliable self-starter with strong organizational skills and someone who is equally productive when working independently or as part of a team.

The role can be done in office, remotely, or hybrid (depending on your preference).

Providing front-line customer service for our clients

Processing referral requests into our case management system

Coordinating and booking appointments with medical professionals

Reviewing referral documentation to ensure completeness

Collaborating with staff and other stakeholders on quality improvement initiatives and special projects

Qualifications

. Experience in Intake/Referral Coordination or Documents Coordination or other IME experience

Understanding of relevant legislation (SABS, Insurance Act)

Excellent communication skills, both verbal and written

Knowledge of Microsoft 365 applications (Outlook, Teams, Word, Excel)

Use of web based SAAS services like SmartSimple, eClaims Workflow,

Post-secondary education is an asset.

Seiden Health is an equal opportunity employer and encourages applications from all qualified candidates. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Salary commensurate with experience .

Job Type: Full-time, Monday to Friday, 8:30am-5pm.

Job Type: Full-time

Pay: $40,000.00-$55,000.00 per year

Job Type: Full-time

Pay: $40,000.00-$55,000.00 per year

Benefits:

Disability insurance Extended health care
Application question(s):

Please confirm you have read the entire job posting, that you are a reasonable commute from our office should you need to attend on-site, and that your salary expectations are within the posted range. Do you have experience with SmartSimple, eClaims Workflow, SecureDocs.ca? Are you familiar with the SABS? Are you using AI to answer these questions? Did you use AI to compose your resume?
Work Location: In person