NORTH BAY CARDIOLOGYOUR VISION:
To provide excellent cardiac care in Northern Ontario. OUR MISSION:
North Bay Cardiology is committed to ensuring all patients are provided with the best cardiology care possible, including teaching our patients measures to enhance a healthy life style and manage all aspects of their cardiac health.EMPLOYMENT OPPORTUNITY Position: Medical Secretary Reports to: Chief Executive Officer (CEO)Location: North Bay CardiologySummary of Function: Given North Bay Cardiology is a new medical practice, the Medical Secretary will be responsible to establish administrative and clerical practices and processes, ensuring maximum functionality, by utilizing a variety of office equipment, including computers, fax machines, scanners, and multi-line telephone systems, and also applying knowledge of medical terminology, health insurance rules, and medical billing procedures. TheMedical Secretary is responsible for performing the administrative and clerical duties of this medical practice, in such a manner as to ensure a high degree of professionalism, accuracy, and confidentiality in all work practices. The Medical Secretary will develop required correspondence and reports, maintain files, pay vendors, handle insurance forms, and bill patients as required, while interacting with the public and patients throughout the day, taking phone calls, scheduling appointments, and greeting all individuals in a pleasant and welcoming manner.Role and Responsibilities Office Set-up and Maintenance: Setting up office and administrative practices, procedures and processes; Setting up and maintaining patient medical files; Preparing, coordinating, and monitoring the cardiology clinic, including organizing new referrals, contacting patients and scheduling appointment; Applying an accurate understanding of medical terminology and familiarity with various medical procedures and business practices; Utilizing up to date computer skills in order to accurately and efficiently process patient information, including payments and insurance claims; Resolving scheduling and calendar issues, complaints and conflicts and coordinating calendars, arrange meetings, booking rooms travel arrangements as required; Updating and maintaining confidential files and records and handling sensitive material in accordance with the Personal Health Information Protection Act and the Personal Information Protection and Electronic Documents Act (PIPEDA); Filing, retrieving and purging files; Monitoring and ordering office Supplies; Managing the office database and patient records; Effectively managing physicians' schedules; Writing and preparing reports and transcribing and typing medical reports in an organized and efficient
Manner; Opening and distributing incoming mail and faxes, and arranging courier shipment; Attending meetings and taking minutesFinancial: Monitoring budgets and reconciling accounts; Completing financial forms including travel expense reports, electronic cheque requisitions, purchase orders, journal entries and invoices; Processing and reconciling clinical and third-party service billings; Monitoring budgets and reconciling accounts; Completing financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entriesPatient Services: Greeting visitors, answering or redirecting general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures; Interacting with patients and their family members who may be experiencing emotional or difficult situations; Scheduling patient medical appointments, procedures and tests; Ensuring patients understand all instructions given to them for tests; and Sending appointment reminders and follow-ups via calls or emails.Qualifications include:
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