Job Description

We are seeking a responsible individual with a high level of compassion and integrity to fulfill receptionist duties and provide administrative support for a bustling ophthalmology practice and its professional staff in Charlottetown, PE. This position requires a professional medical secretary that is personable and adapts well to a variety of situations while working in a fast-paced, busy environment. The ideal candidate must have excellent time management skills, and a sharp ability to prioritize workflow. Duties: - acting as initial contact person for patients and general inquiries by telephone, email, and in person; - scheduling appointments; - receiving and screening telephone calls and digital communication, responding to and/or redirecting inquiries, relaying messages, and prioritizing messages; - receiving, screening, and prioritizing incoming mail; - typing letters, notes, and emails, as well as general correspondence - all of which involve medical terminology; - creating invoices and receiving payments; - maintaining an electronic filing system using Accuro EMR; - liaising with other healthcare professionals, hospitals, and private organizations to organize continuing patient care; - maintaining confidentiality, privacy, and using discretion at all times; - and other duties as required. Qualifications: - successful completion of Grade 12; - excellent computer skills with proficiency in MS Word and Google drive; - ability to work independently and as a team with other administrative staff and technicians; - excellent interpersonal skills and a desire to provide high-quality patient care; - clear and concise verbal and written communication skills in English with fluency in additional languages an asset; - professional working knowledge of standard office equipment; - and have a good previous work history and attendance record. Requirements: All applications will be considered but preference will be given to those with:

• Completion of a medical secretary course
• Experience working as a medical secretary
• Experience working in an eye related field
• A cover letter clearly demonstrating why you should be considered for the position and how your skill set supports our needs

Working Conditions: - 40 hours a week; - required on-site for work days but flexible to hours as needed; - occasionally required to work from home and must have reliable access to a phone, computer, and internet; - ability to work under fast-paced conditions; - on-site parking; - 3 weeks paid time off; - extended healthcare benefits including dental; - $18-$20 per hour, depending on experience, salaried. Job Type: Full-time, Permanent Schedule:

• 8 hour shift
• Monday to Friday
• Occasional opportunities for overtime

COVID-19 considerations: All staff and patients are required to wear masks, and all contact surfaces are cleaned & disinfected between patients. Job Types: Full-time, Permanent Salary: $18.00-$20.00 per hour Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Language:

• English (required)

Work Location: One location Application deadline: 2023-03-10