Job Description

Ambulatory Services has an opportunity for anMEDICAL SECRETARYAmbulatory ProgramsPosition Type: Temporary Full-time (up to 6 months)Shift Type: Day, no weekends (subject to change)Hourly Pay Rate: $25.65 - $27.92Bi-Weekly Hours: 70 HoursHours of Work: 7hrs/shiftPosting Number: 8559Union: SEIU ClericalDate Posted: December 31, 2024Internal Closing Date: January 10, 2025Job Summary:Ambulatory Outpatient Programs has a full-time opportunity for a Clinical Secretary. This position will support Ambulatory Services including Outreach and Day Hospitals. This position will work creatively in a variety of community environments and programs, such as: outpatient, day hospitals, outreach teams, community housing, primary care clinics, etc. including, using online platforms to provide virtual access to care.Responsibilities include but are not limited to:xc2xb7Represents programs by welcoming patients and families/caregivers/guests, directing incoming phone calls, and retrieving / forwarding messages to the appropriate team memberxc2xb7Understands and articulates the core functioning of each team to new clients, providing high level information about program featuresxc2xb7 Ensures the teams productivity by booking and confirming appointments, maintaining the teams schedulexc2xb7Engages with specialists and various community physicians and hospitals in a responsive manner to address concerns, inquiries liaising and/or to obtain additional informationxc2xb7Synthesizes information presented at meetings into meeting notes/minutes that are shared with the teamxc2xb7Produces information by preparing and updating medical records, updating databases, entering payroll, and preparing agendas and minutes for team meetingsxc2xb7Ensures efficient operations of the program by maintaining office supplies, program/clinical supplies, and equipment including troubleshooting breakdowns and calling for repairsxc2xb7 Serves and protects the programs clients by adhering to relevant professional standards, hospital policies and procedures, and legislation such as the Freedom of Information and Protection of Privacy Actxc2xb7Performs tasks related to inventory administrationxc2xb7 Enhances the teams reputation and quality improvement by taking responsibility for requests as they arise, as well as, exploring novel opportunities that add value to team accomplishments and create efficienciesQualifications include but are not limited to:What is Required:xc2xb7 Completion of a recognized post-secondary Office Administration Medical program, or comparablexc2xb7Demonstrated knowledge and experience using medical terminology, and processes (e.g. referrals, bookings, registration, client facing experience, etc.)xc2xb7Demonstrated ability to work well in a workflow-based environment serving various departments in Ambulatory Carexc2xb7Demonstrated ability to work independently and within a teamxc2xb7Demonstrated ability to respond to and effectively manage multiple requests and competing priorities in a busy clinic environmentxc2xb7Excellent interpersonal, communication and customer service skills and in working with geriatric clientele from diverse cultural backgroundsxc2xb7Demonstrated critical thinking skills, problem solving experience and the ability to take initiative in implementing creative solutionsxc2xb7Demonstrated ability to respond to and effectively manage multiple requests and competing priorities in a busy clinic environmentWhat is Preferred:xc2xb7At least two (2) years related experience in healthcarexc2xb7Experience working with outreach and ambulatory teams within an academic teaching centrexc2xb7Ability to communicate in a second language (e.g. Russian, Spanish or Tagalog)xc2xb7Knowledge of Meditech and Regional Geriatric Program databasexc2xb7Knowledge of and experience with payroll systems (Kronos and Empath)xc2xb7Excellent keyboarding and computer skills, including proficiency with software programs such as MS Word, Excel, Adobe, and scheduling programsxc2xb7Community outreach experience is an assetAdditional Benefits:xc2xb7Vacation Entitlementxc2xb7Opportunity to enroll in the extended health and dental benefit plansxc2xb7Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)xc2xb7Access to 24/7 Employee Assistance ProgramINTERNAL APPLICANTS: Please submit your application online through the Baycrest intranet. Failure to include your resume may affect your candidacy for this position. All communication related to this job posting will be sent to the email address used to submit your application.EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.Remarkable people of Baycrest Health Sciences
are changing the future of brain health and aging.Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at recruitment@baycrest.org or 416-785-2500, ext. 2961.All successful candidates will be required to complete a police reference check/vulnerable sector screen.Required SkillsRequired Experience

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