Job Description

Job Summary

We are seeking a professional and organized Medical Receptionist to join our healthcare team of five family physicians in midtown Toronto. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, familiarity with electronic medical records, and experience in a medical or dental office setting. The Medical Receptionist will ensure smooth daily operations at the front desk, coordinate patient appointments, and support clinical staff as needed.

Duties

Greet patients warmly and assist them with check-in and check-out procedures Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages Verify patient information and update electronic medical records accurately Assist with taking paediatric and adult measurements and vital signs Maintain organized patient files and ensure confidentiality of sensitive information Assist with administrative tasks including data entry, scanning and correspondence

Qualifications

Prior experience as a dental receptionist or in a medical office environment is highly preferred Proficiency with electronic medical records systems such as Accuro Strong knowledge of medical terminology and office procedures Excellent communication skills, both verbal and written Experience managing multi-line phone systems in a busy office setting Ability to handle administrative responsibilities efficiently while maintaining professionalism Familiarity with general office equipment Strong organizational skills with attention to detail Ability to work well under pressure in a fast-paced environment
Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

Work Location: In person