Job Description

Overview

The Medical Receptionist plays a crucial role in managing administrative tasks and ensuring a positive experience for our patients. The ideal candidate must be comfortable with quick decision making, working independently and as a team, have an eagerness to learn and acquire new skills. We are looking for a reliable, hardworking and trustworthy individual to provide administrative duties in this fast-paced, professional environment.

Duties and Responsibilities:

Booking, rescheduling and confirming appointments. Greeting patients and addressing any questions or concerns. Checking voicemail, scanning and faxing documents. Compiling patient charts. Confirming demographics of patients. Schedule changes/adjustments. Printing schedules on a daily basis. Recording cosmetic payments. Keeping up to date with current office technology. Delegation of administrative duties and ensuring that all duties are covered on a day-to-day basis. Maintaining open and clear communication between counterparts. Performing other administrative duties as deemed necessary by Management.

Abilities and Skills:

Excellent interpersonal, oral, and written communication skills. High degree of professionalism. Ability to work effectively under pressure and meet tight deadlines. Excellent customer service skills. Exceptional organizational and time management skills with a demonstrated ability to multi-task in a fast-paced environment. Ability to apply tact and sound judgement. Trustworthy, reliable and dependable. Maintains confidentiality of patient information. Experience with Telus EMR would be an asset.

Experience, Training and Work Record:

A Diploma from a post-secondary school in Medical Office Management or Office Administration. Minimum 1 year previous work experience in a related field. Strong computer skills with proficiency with Microsoft Office. Proficient in the English language. A satisfactory record of work performance and attendance is required.

Work Schedule:

Monday to Friday 8:30 am - 4:30 pm and some weekday evenings.

Required Documentation:

Criminal Record Check that has been issued within the past six months Three employment references
Job Types: Full-time, Permanent

Pay: $21.00 per hour

Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Ability to commute/relocate:

St. John's, NL A1E 4N1: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Office Administration: 1 year (preferred)
Language:

English (required)
Work Location: In person

Application deadline: 2025-09-05