Job Description

Company Overview

At Masahista Healing Hands, we use our massage therapy expertise to help clients throughout Edmonton experience positive changes and achieve greater well-being. We strive to improve ourselves continuously to better support our clients and our staff.

Summary

We are seeking a dedicated Medical Receptionist to join our massage team in Edmonton. In this role, you will be essential in creating a welcoming environment for our clients and ensuring smooth operations at our clinic. Your contributions will help us fulfill our mission of enhancing client well-being through exceptional service.

Responsibilities

Greet and assist clients as they arrive at the clinic. Manage appointment scheduling and maintain the front desk operations. Handle medical records and ensure compliance with HIPAA regulations. Process patient intake forms and verify insurance information. Provide administrative support, including documentation review and filing. Respond to client inquiries via phone and email with professionalism. Collaborate with massage therapists to optimize client care plans. Maintain a clean and organized reception area.

Qualifications

Proven experience as a Medical Receptionist or in a similar role within a medical office is preferred. Strong knowledge of medical terminology and HIPAA regulations. Proficient in EHR systems. Excellent communication skills, both verbal and written. Ability to handle multiple tasks efficiently while maintaining attention to detail. Strong customer service orientation with a friendly demeanor.

Experience with insurance verification processes is a plus.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: No less than 40 per week

Benefits:

Dental care Extended health care
Application question(s):

Will you be available to work during the evenings and weekends?
Work Location: In person