Job Description

Position Overview:

Regal Health Center is seeking an experienced friendly, organized, and motivated Medical Office Assistant (MOA) to join our clinic. This full-time position plays a key role in supporting patients, physicians.

As a front-line representative of the clinic, the MOA helps ensure smooth day-to-day operations and contributes to delivering excellent patient care.

Key Responsibilities:

Reception & Patient Support:

Greet and assist patients, visitors, and partners in person and by phone Direct inquiries to the appropriate team member and manage voicemail messages Monitor and maintain a tidy, welcoming waiting area Address patient behaviors in the waiting room with professionalism and care
Client Intake & Scheduling:

Assist with patient intake and ensure accurate completion of documentation Schedule, confirm, and follow up on appointments Maintain electronic patient records and support clients with navigation of services Medical Assistance: Take vital signs (e.g., blood pressure) Assist with urine sample collection and dipstick testing Coordinate referrals, lab work, pharmacy communication, and specialist bookings Prepare and manage medical documents, reports, and meeting minutes Scan, file, and archive patient records using MOIS and paper systems Process mail and maintain organized administrative systems Help maintain cleanliness and clinic readiness, including regular surface disinfection

Required Qualifications & Skills:

2-3 years Experience in a medical or healthcare office setting preferred Knowledge of medical terminology and EMR systems (Libra experience an asset Proficient in Microsoft Office Suite (Word, Excel, Outlook) Accurate typing Excellent communication and customer service skills Ability to work efficiently in a busy, fast-paced clinic Strong attention to detail, discretion, and organizational abilities

Core Competencies:

Professionalism and accountability Initiative and adaptability Team collaboration and interpersonal skills Time management and multitasking Problem-solving and critical thinking
Job Type: Part-time

Pay: $18.00-$18.50 per hour

Work Location: In person