Job Description

Podiatry Assistant / Medical Office Assistant

Position is for 1-2 days per week (roughly 4-6 days per month and generally 10 hour shifts)

We are seeking a dedicated

Podiatry Assistant / Medical Office Assistant

to join our multidisciplinary healthcare clinics. In this role, you will provide both front-desk and administrative support while contributing to a welcoming, efficient, and professional patient experience.

Key Responsibilities

Greet patients and visitors in a professional and friendly manner, creating a welcoming environment. Manage multi-line phone systems, answer inquiries, and schedule patient appointments. Maintain accurate electronic medical records (EMRs) using

JaneApp

. Assist patients with intake forms, verify insurance details, and support billing inquiries. Coordinate referrals and collaborate with healthcare providers to ensure seamless communication. Manage patient flow within the clinic to optimize efficiency and minimize wait times. Provide administrative support including filing, faxing, scanning, and data entry. Handle Alberta Health Care billing, reconciliation, and related administrative duties. Order and maintain office and medical supplies. Ensure the reception and waiting areas are clean, organized, and patient-ready. Uphold confidentiality and comply with privacy regulations at all times.

Experience & Qualifications

Minimum

1 year of medical office experience

. Previous experience in a podiatry, medical, or dental office is preferred. Familiarity with podiatry terminology and procedures is an asset. Proficiency in

JaneApp

and electronic medical record systems. Knowledge of medical terminology and general office administration practices. Strong background in patient communications and front desk administration.

Skills & Attributes

Excellent communication and interpersonal skills. Strong organizational skills with the ability to multitask effectively. Attention to detail and accuracy in documentation and billing. Ability to handle confidential information with discretion. Proficiency in phone systems, computers, and basic office equipment.
Job Type: Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 8 - 12 per week

Benefits:

On-site parking
Application question(s):

Do you have any experience with the program Jane? Do you have any experience direct billing to insurance companies? Are you aware this position is only 1 - 2 days per week max? Why does this type of schedule work for you and would you prefer more hours or is that okay?
Work Location: In person