Job Description

Medical Office Assistant (Temporary, Part-Time)

Location:

Medicine Hat, AB

Hours:

8:00 AM - 12:00 PM (with optional extension into the early afternoon on some days)

Position Type:

Temporary, Part-Time (Maternity leave)

About Us

We are a busy and patient-focused medical clinic committed to providing high-quality care in a welcoming environment. We are currently seeking a

Medical Office Assistant (MOA)

to join our team on a

temporary basis

.

Position Overview

The ideal candidate will be organized, detail-oriented, and able to communicate effectively in English. Experience with

Accuro EMR

and

Medeo scheduling software

is a strong asset. You will support a physician, nurses and patients by ensuring smooth daily operations and delivering excellent service.

Key Responsibilities

Greet and check in patients in a friendly and professional manner Schedule and confirm appointments using EMR software Manage phone calls, emails, and patient inquiries Maintain accurate and confidential patient records Completing required medical paperwork before patient arrival Assist with billing, referrals, and other administrative tasks Support the physician and other clinical staff as needed

Qualifications

1. Education and Certification

High school diploma or equivalent

Completion of a Medical Office Assistant or Medical Administrative Assistant program

Understanding of medical terminology, basic anatomy, and office procedures.

2. Experience

1-3 years of experience

in a medical or healthcare office environment (preferred) Experience with: Electronic Health Records (EHR) or Electronic Medical Records (EMR) systems (Preference will be given to candidates with experience in Accuro EMR and Medeo scheduling software) Scheduling appointments and managing patient flow Handling confidential patient information (HIPAA compliance) Previous experience in a

small office

or

multitasking environment

is highly valuable

3. Administrative Competencies

Strong knowledge of

medical office procedures and equipment

, including: Patient registration and check-in/out Maintaining and updating patient records Multi-line phone systems, fax, scanner, and copier

Data entry accuracy

and attention to detail Excellent

organizational and time management skills

to handle multiple priorities in a small team environment Picking up, sorting, scanning and filing mail

4. Clinical Support Skills

Basic patient intake: obtaining & recording physical measurements and vital signs on infants, children and adults Occasionally performing 10-lead ECGs (can be trained on site) Preparing, cleaning and disinfecting rooms and equipment after use Maintaining clinical inventory and ordering supplies Dropping off and picking up laundry and instruments for sterilization

5. Interpersonal and Professional Skills

Excellent English communication skills

--both verbal and written Ability to

interact with patients in a friendly, professional, and compassionate manner

Strong

customer service orientation

Ability to

work independently

and

as part of a small team

Problem-solving skills

and initiative in managing day-to-day office challenges

Discretion and confidentiality

in handling patient information (HIPAA compliance) Dependable, punctual, and adaptable to changing office needs

6. Additional Preferred Qualifications

Knowledge of

medical terminology

Experience in a family medicine practice environment is an asset

Schedule & Duration

Hours:

8:00 AM - 12:00 PM, with potential to extend into the early afternoon on some days

Temporary position

-- duration to be discussed during the interview

How to Apply

Please submit your

resume

and a brief

cover letter

outlining your relevant experience. Only candidates selected for an interview will be contacted.

Job Types: Part-time, Fixed term contract
Contract length: 13 months

Pay: $16.00-$19.00 per hour

Expected hours: 20 - 30 per week

Benefits:

On-site parking
Work Location: In person