Job Description

PolyCan Health Centre (https://www.polycanhealthcentre.com/) is a 20,000 square foot health care facility serving the UniverCity community on Burnaby Mountain and surrounding population with services in family health care & walk-in care, women\xe2\x80\x99s health, surgical daycare, plastic surgery, sports medicine, ophthalmology, chiropractic, rehabilitation, acupuncture, pain management, preventative care, and medical diagnostic imaging services. PolyCan Health Centre is currently partnership with SFU, UBC and Beijing University. Early negotiations are also underway with SFU, Pacific Academic Institute of Chiropractic (PAIC), BCIT, and UBC School of Medicine regarding using the facility for teaching and research. As the only international healthcare support team for the Beijing 2022 Winter Olympic game, we are looking to build a team full of experts. Join now to become a member of this world-class facility! Job Purpose:
To support PolyCan Health Centre doctors& Allied Health Practitioners in clinic operations and in delivering patient care. All work should be delivered to standards and procedures established in PolyCan Health Centre procedure manual or otherwise requested by PolyCan Health Centre doctors. Responsibilities:

• Coordinate\'s patient care throughout the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
• Answers enquiries by phone and in person in a helpful, respectful, and efficient manner.
• Maintains appointment schedule and manages recalls
• Maintains electronic medical record, including the patient chart. Performs tasks (including linking, uploading, and referrals) in support of patient care.
• Ensures exam rooms are stocked appropriately and are ready for the next patient
• Ensures patient confidentiality.
• Assists physicians when requested.
• Cleans and sterilizes materials and instruments.
• Performs patient prep procedures and documents findings in the patient record.
• Performs all other related clinical, administrative tasks or special tasks as required.
• Provides patient care with a customer service lens.
• Maintain a clean and professional work area
• Additional duties may be added.

General Skills and Abilities:

• Works well in a team environment
• Always maintains a professional appearance and demeanor.
• Excellent written and verbal communication skills in English.
• Other language skills are an asset.
• Proficiency with a computer
• Good typing speed and accuracy.

Education and Experience:

• Grade 12, graduation from a Medical Office Assistant program, two\xe2\x80\xaf(2) year of recent, related clinical medical office support experience, or an equivalent combination of education, training, and experience.
• Experience in MSP and private billing is an asset

Job Types: Full-time, Part-time, Permanent Salary: $18-$25per hour Benefits:

• Flexible schedule
• On-site parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Burnaby, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (preferred)
• ICBC, WCB, Extended health billing: 1 year (preferred)

Work Location: In person Job Types: Permanent, Part-time, Full-time
Part-time hours: 16-40 per week Salary: $18.00-$26.00 per hour Benefits:

• Extended health care
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Burnaby, BC V5A 0A7: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Any other skills? Interest any sports?

Education:

• Secondary School (preferred)

Experience:

• Administrative: 1 year (preferred)
• ICBC, WCB, Extended Health Billing: 1 year (preferred)
• physiotherapy clinic: 1 year (preferred)

Language:

• any other Languages (preferred)

Work Location: In person