Job Description

North York Family Medicine Centre is multi-disciplinary medical group rooted in family medicine. We are a comprehensive family medicine practice complemented by specialists. For over two decades, our family physicians have been on staff at North York General Hospital and are proudly part of the North York Family Health Team.

We are looking for one full-time Senior Medical Office Assistant to work at our clinic. We are dedicated to delivering superior patient care in a warm and welcoming environment while leveraging technology in an innovative way to improve patient care and access. The position places a significant emphasis on excellent customer service skills, teamwork, and ongoing development.

The Opportunity

You must have experience in the health industry. We can teach you the details of our fast-paced office.

We use technology and online tools (such as online appointment scheduling, video calls and patient messaging) to enhance patient care and streamline the operation of our clinic.

Requirements

• Proficiency in Accuro EMR is a must
• Previous experience working in a fast-paced medical clinic (minimum 4-5 years)
• Excellent proficiency with computers and technology is a must, and strong writing and customer service skills will be highly valued
• Experience with OHIP billing and reconciliation is required

General Responsibilities

• Managing the daily flow of the clinic
• Utilizing a high level of attention to detail to process various workflow assignments, including but not limited to: booking appointment, managing referrals, contacting patients/labs/medical offices, managing vaccine cold chain and equipment sterilization.
• Contributing to a strong culture of teamwork, integrity, and service excellence
• Supporting physicians via investigating and resolving administrative tasks

Details

Weekdays between 9:00 AM - 5:00 PM

This is a full-time position onsite

The pay will start from $21-23/hr.

Medical and vision care are included at no cost to the employee and should be considered part of the total compensation package. Benefits start after the 3-month probationary period.

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Expected hours: 37.5 per week

Benefits:

• Extended health care
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• North York, ON: reliably commute or plan to relocate before starting work (required)

Education:

• DCS / DEC (required)

Experience:

• Electronic medical records: 5 years (required)
• Medical office: 5 years (required)

Work Location: In person