Job Description

Position: MEDICAL OFFICE ASSISTANT (MOA) Type: Full Time Location: Vancouver
Company Overview:

WELL Health Technologies Corp. is an omnichannel digital health company whose overarching objective is to empower doctors to provide the best and most advanced care possible while leveraging the latest trends in digital health. As such, WELL owns and operates 27 primary healthcare clinics, is Canada's third-largest digital Electronic Medical Records (EMR) supplier serving approximately 2,200 healthcare clinics, operates high-quality telehealth services in both Canada and the United States and is a provider of digital health, billing and cybersecurity-related technology solutions. WELL is an acquisitive company that follows a disciplined and accretive capital allocation strategy. WELL is publicly traded on the Toronto Stock Exchange under the symbol "WELL". For more information about the Company, visit: www.well.company.
Position Summary:
The Company is currently searching for a motivated team player to join the exciting fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.

Key responsibilities:

• Administrative duties - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing.
• Lab Duties - include collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.
• Patient Care duties – Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
• General duties – Ensure to keep patient information confidential and secure at all times. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.

• High school diploma or the equivalent
• Exceptional customer service skills
• A Team Player
• Strong verbal and written communication skills
• Attention to detail and ability to plan, organize, and prioritize work.
• Ability to work independently as well as with a team.
• Ability to analyze, problem solve and take initiative.
• Open and accountable
• Ability to work varying shift patterns as needed by the clinic (including evenings and weekends)
• Experience as a MOA or MOA programs certification is an asset.
• Experience with EMR system OSCAR and a good understanding of MSP billing are assets.